Brandboom Wholesale Platform
A stand alone B2B wholesale platform for serious brands
Rating
4.6
feedback
17
chart
#2,059
Reviews Over Time
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Reviews Summary
The reviews for the Brandboom Shopify app are overwhelmingly positive, with users praising its ease of use, seamless integration with Shopify, and helpful customer support. Many users have highlighted the app's ability to streamline wholesale processes, manage inventory efficiently, and generate reports. The support team is commended for being responsive, helpful, and human, providing real-time assistance when needed. Users appreciate the time-saving features, such as automatic order syncing and real-time inventory management, which contribute to the app's value for money. However, there are a few mentions of initial struggles with the app, but users emphasize that the support team was quick to address any issues and provide consistent follow-up.
Highlights
Rating Breakdown
All reviews
May 17, 2024
I recently had a less-than-stellar experience with Brand2Boom that I feel compelled to share. Initially, their team reached out to us at Pets Paradise, expressing enthusiasm about our products and suggesting that we would be a perfect fit for their marketplace by a representative named Mark. Motivated by their positive feedback, we invested several hours filling out detailed application forms and compiling the necessary information to join their platform. Unfortunately, after all that effort, our application was abruptly denied by a representative named Angelica Santos. The reason provided was that they were only looking for pet brands, which was both confusing and frustrating given that we were explicitly invited to apply under the impression that our pet-focused products were exactly what they wanted. Given this experience, we have decided to continue our partnership with Faire Marketplace, where we have had consistent success and support. We also feel it's important to inform our network within the industry about our experience, to caution them about the potential miscommunications when considering Brand2Boom for their businesses. Moving forward, we will focus on collaborations and platforms that offer clear communication and value the contributions of their partners, ensuring a transparent and mutually beneficial relationship.
Hello - we apologize for any issues caused and certainly not our intention to cause confusion. Brandboom is more than a marketplace, and our core service provides B2B management for sales, orders, inventory, and more that you can use daily for your customers. From that perspective, we definitely think you would be a "fit" for the platform as we have a number of customers with similar products or categories as your brand, currently using our platform for this purpose. In terms of a marketplace for finding you buyers, we are currently able to support Men's, Women's, and Kids products, but are actively looking to help with other categories. I have an Account Manager reaching out to you regarding Pet products, as we are looking to support that in the near future.
May 8, 2024
Very helpful to manage our wholesale catalog - imports products and inventory. We like the production reports and the ability to filter for order / ship date ranges as well.
May 7, 2024
The Brandboom Shopify app is super easy to use and makes the flow of orders seamless and inventory seamless for us. Their support team is also very easy to get in touch with if you need assistance or have a question. I've also found all of their support articles to be super helpful and provide easy guidance.
May 6, 2024
We absolutely love this app. Its helped our business massively and we feel like we get great value for our money. Highly recommend.
May 5, 2024
I love this app, it makes separating our inventory between multiple brands and online/wholesale so easy. The customer service is very reliable and responsive to all my questions. Been waiting for an app like this for a long time and I'm not looking back!
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