Brandboom Wholesale Platform
A stand alone B2B wholesale platform for serious brands
Rating
4.5
feedback
17
chart
#1,743
Reviews Over Time
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Time spent using app
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41%
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Reviews Summary
The reviews for the Brandboom Shopify app are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's ease of use, seamless integration with Shopify, and helpful customer support. Users find the app beneficial for managing wholesale catalogs, streamlining orders, and improving inventory management. The app's features like automatic order syncing, real-time inventory management, and the ability to generate line sheets and order forms easily are highlighted as key benefits. Additionally, users praise the app for saving time, simplifying processes, and enhancing communication with wholesale partners. On the negative side, some users have had issues with customer service and support, citing miscommunications between Brandboom and Shopify, difficulties with refunds, and challenges with downgrading or upgrading features. There are also mentions of confusion regarding the application process, with some users feeling misled about the platform's requirements. Despite these drawbacks, the majority of users recommend the app for its value, efficiency, and overall positive impact on their businesses.
Highlights
Rating Breakdown
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All reviews
May 17, 2024
I recently had a less-than-stellar experience with Brand2Boom that I feel compelled to share. Initially, their team reached out to us at Pets Paradise, expressing enthusiasm about our products and suggesting that we would be a perfect fit for their marketplace by a representative named Mark. Motivated by their positive feedback, we invested several hours filling out detailed application forms and compiling the necessary information to join their platform. Unfortunately, after all that effort, our application was abruptly denied by a representative named Angelica Santos. The reason provided was that they were only looking for pet brands, which was both confusing and frustrating given that we were explicitly invited to apply under the impression that our pet-focused products were exactly what they wanted. Given this experience, we have decided to continue our partnership with Faire Marketplace, where we have had consistent success and support. We also feel it's important to inform our network within the industry about our experience, to caution them about the potential miscommunications when considering Brand2Boom for their businesses. Moving forward, we will focus on collaborations and platforms that offer clear communication and value the contributions of their partners, ensuring a transparent and mutually beneficial relationship.
May 8, 2024
Very helpful to manage our wholesale catalog - imports products and inventory. We like the production reports and the ability to filter for order / ship date ranges as well.
May 7, 2024
The Brandboom Shopify app is super easy to use and makes the flow of orders seamless and inventory seamless for us. Their support team is also very easy to get in touch with if you need assistance or have a question. I've also found all of their support articles to be super helpful and provide easy guidance.
May 6, 2024
We absolutely love this app. Its helped our business massively and we feel like we get great value for our money. Highly recommend.
May 5, 2024
I love this app, it makes separating our inventory between multiple brands and online/wholesale so easy. The customer service is very reliable and responsive to all my questions. Been waiting for an app like this for a long time and I'm not looking back!
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