All reviews

Rating Breakdown

  • 5
    82% (14 ratings)
  • 4
    12% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)
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4 / 5 Share

May 7, 2024

The Brandboom Shopify app is super easy to use and makes the flow of orders seamless and inventory seamless for us. Their support team is also very easy to get in touch with if you need assistance or have a question. I've also found all of their support articles to be super helpful and provide easy guidance.

Using app

Over 1 year

Total reviews

13

Average rating

4.0

4 / 5 Share

July 17, 2024

I struggled early on with the product and service provided, but the team at BB came through, providing consistent follow-up and support to our needs.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Edit: We'd like to thank you for the subsequent positive review you submitted through our customer surveys for our team's quick response in resolving the billing mishap! Hello - we're sorry that the integration between Shopify and Brandboom didn't operate as you had hoped. Regarding the separate billing issue, simply uninstalling the Brandboom App would've triggered a pro-rata refund. We didn't see any of this activity logged on your Shopify account for some reason. Nevertheless, we've actioned a refund.