Brandboom Wholesale Platform for Shopify

Brandboom Wholesale Platform

A stand alone B2B wholesale platform for serious brands

Rating

4.6

feedback

17

Reviews

chart

#2,149

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    41%
  • More than a year
    53%

Reviews Summary

Brand2Boom has received mixed reviews from users. While some appreciate the app's ease of use, seamless order flow, and helpful customer support, others have had negative experiences with the application process and communication from the team. Positive themes include efficient inventory management, valuable support articles, and seamless integration with Shopify. On the other hand, negative themes revolve around miscommunication during the application process, abrupt denials, and confusion regarding brand requirements. Despite these challenges, many users have found Brand2Boom to be a valuable tool for managing wholesale operations and streamlining processes.

Highlights

Efficient inventory management and seamless order flow
Helpful customer support and valuable support articles
Challenges with application process and communication
Seamless integration with Shopify
Mixed reviews on user experience and brand requirements

Rating Breakdown

  • 5
    82% (14 ratings)
  • 4
    12% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 17, 2024

I recently had a less-than-stellar experience with Brand2Boom that I feel compelled to share. Initially, their team reached out to us at Pets Paradise, expressing enthusiasm about our products and suggesting that we would be a perfect fit for their marketplace by a representative named Mark. Motivated by their positive feedback, we invested several hours filling out detailed application forms and compiling the necessary information to join their platform. Unfortunately, after all that effort, our application was abruptly denied by a representative named Angelica Santos. The reason provided was that they were only looking for pet brands, which was both confusing and frustrating given that we were explicitly invited to apply under the impression that our pet-focused products were exactly what they wanted. Given this experience, we have decided to continue our partnership with Faire Marketplace, where we have had consistent success and support. We also feel it's important to inform our network within the industry about our experience, to caution them about the potential miscommunications when considering Brand2Boom for their businesses. Moving forward, we will focus on collaborations and platforms that offer clear communication and value the contributions of their partners, ensuring a transparent and mutually beneficial relationship.

Using app

21 days

Total reviews

66

Average rating

4.3

Developer Reply

Hello - we apologize for any issues caused and certainly not our intention to cause confusion. Brandboom is more than a marketplace, and our core service provides B2B management for sales, orders, inventory, and more that you can use daily for your customers. From that perspective, we definitely think you would be a "fit" for the platform as we have a number of customers with similar products or categories as your brand, currently using our platform for this purpose. In terms of a marketplace for finding you buyers, we are currently able to support Men's, Women's, and Kids products, but are actively looking to help with other categories. I have an Account Manager reaching out to you regarding Pet products, as we are looking to support that in the near future.

5 / 5 Share

May 8, 2024

Very helpful to manage our wholesale catalog - imports products and inventory. We like the production reports and the ability to filter for order / ship date ranges as well.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

May 7, 2024

The Brandboom Shopify app is super easy to use and makes the flow of orders seamless and inventory seamless for us. Their support team is also very easy to get in touch with if you need assistance or have a question. I've also found all of their support articles to be super helpful and provide easy guidance.

Using app

Over 1 year

Total reviews

13

Average rating

4.0

5 / 5 Share

May 6, 2024

We absolutely love this app. Its helped our business massively and we feel like we get great value for our money. Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2024

I love this app, it makes separating our inventory between multiple brands and online/wholesale so easy. The customer service is very reliable and responsive to all my questions. Been waiting for an app like this for a long time and I'm not looking back!

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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