Brandboom Wholesale Platform
A stand alone B2B wholesale platform for serious brands
Rating
4.6
feedback
17
chart
#1,631
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Reviews Summary
The reviews for the Brandboom Shopify app are mostly positive, highlighting its ease of use, seamless integration with Shopify, and helpful customer support. Users appreciate features like managing wholesale catalogs, filtering order and ship dates, and the ability to sync inventory effortlessly. The app has been described as a game-changer for wholesale businesses, streamlining processes, and saving time. However, there are a couple of negative reviews mentioning issues with communication between Brandboom and Shopify, as well as challenges with refunds and downgrades. Overall, the app seems to be highly recommended for businesses looking to simplify wholesale operations and improve efficiency.
Highlights
Rating Breakdown
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All reviews
May 17, 2024
I recently had a less-than-stellar experience with Brand2Boom that I feel compelled to share. Initially, their team reached out to us at Pets Paradise, expressing enthusiasm about our products and suggesting that we would be a perfect fit for their marketplace by a representative named Mark. Motivated by their positive feedback, we invested several hours filling out detailed application forms and compiling the necessary information to join their platform. Unfortunately, after all that effort, our application was abruptly denied by a representative named Angelica Santos. The reason provided was that they were only looking for pet brands, which was both confusing and frustrating given that we were explicitly invited to apply under the impression that our pet-focused products were exactly what they wanted. Given this experience, we have decided to continue our partnership with Faire Marketplace, where we have had consistent success and support. We also feel it's important to inform our network within the industry about our experience, to caution them about the potential miscommunications when considering Brand2Boom for their businesses. Moving forward, we will focus on collaborations and platforms that offer clear communication and value the contributions of their partners, ensuring a transparent and mutually beneficial relationship.
Hello - we apologize for any issues caused and certainly not our intention to cause confusion. Brandboom is more than a marketplace, and our core service provides B2B management for sales, orders, inventory, and more that you can use daily for your customers. From that perspective, we definitely think you would be a "fit" for the platform as we have a number of customers with similar products or categories as your brand, currently using our platform for this purpose. In terms of a marketplace for finding you buyers, we are currently able to support Men's, Women's, and Kids products, but are actively looking to help with other categories. I have an Account Manager reaching out to you regarding Pet products, as we are looking to support that in the near future.
May 8, 2024
Very helpful to manage our wholesale catalog - imports products and inventory. We like the production reports and the ability to filter for order / ship date ranges as well.
May 7, 2024
The Brandboom Shopify app is super easy to use and makes the flow of orders seamless and inventory seamless for us. Their support team is also very easy to get in touch with if you need assistance or have a question. I've also found all of their support articles to be super helpful and provide easy guidance.
May 6, 2024
We absolutely love this app. Its helped our business massively and we feel like we get great value for our money. Highly recommend.
May 5, 2024
I love this app, it makes separating our inventory between multiple brands and online/wholesale so easy. The customer service is very reliable and responsive to all my questions. Been waiting for an app like this for a long time and I'm not looking back!
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