Trendstack review for BrandsGateway‑Fashion Dropship
July 23, 2024
We had a disappointing experience with BrandsGateway's dropshipping service and are compelled to share concerns: -Brand Authorization: We received communication from a legal team representing a major brand questioning the inclusion of their products that we listed from BrandsGateway. This raises serious questions about the legitimacy of their operation. -Return Costs: We discovered discrepancies in the charges for returned items. The sum total was calculated to be thousands of dollars of overcharging. When we presented evidence of overcharging across multiple returns, the company's response was unsatisfactory. -Inventory Issues: The available inventory often lacked popular sizes and seemed to consist mainly of less desirable items. With many sellers offering the same products, achieving profitability is extremely challenging. -Marketing Practices: A BrandsGateway representative informed us that a large majority (90%) of their dropshippers are not successful. This information contrasts sharply with their marketing materials. Based on our experience, we have concerns about the accuracy of the success stories promoted by the company. There are already a lot of embellished and exaggerated marketing practices in the dropshipping industry, and we believe BrandsGateway is no exception. We strongly advise potential users to thoroughly research and consider alternative suppliers before engaging with this service. Additionally, I recommend verifying the legality of selling specific brands through any dropshipping service to avoid potential legal issues. Our experience with BrandsGateway and its management was deeply unsatisfactory, and we cannot recommend their services based on our interactions and the issues we encountered.
Hi there, thanks for taking the time to share your experience. We’re terribly sorry to read that you weren’t satisfied with our service. We’d like to explain some of your concerns. We take product authenticity very seriously, therefore, all products in our catalog are 100% authentic and sourced directly from the brands or their authorized partners. And if you ever need to confirm this to your customers, we’re more than happy to provide documentation. Our return policy and any related fees are outlined in our Terms & Conditions and Helpdesk. That said, if any issues come up, we always ask our dropshippers to provide us with details so we can take a closer look and resolve the issue asap. Our catalog currently includes over 48,000 products from more than 800 premium brands, and we add 700+ new arrivals every week. It’s true that some sizes or styles can sell out quickly due to high demand, so we’re always expanding our catalog to include more products and variety. In the end, just like in any business, success depends on different factors like your niche, pricing, and marketing/advertising efforts. We respectfully disagree with the claim that 90% of our dropshippers are unsuccessful. In fact, many of our users run profitable stores, and you can hear directly from them in our case studies and webinars, where they share exactly how they’ve built their businesses. In the end, thank you again for taking the time to share your thoughts. If you ever decide to start collaborating with us again, we’d be happy to offer our best support. Best, The BrandsGateway Team
Source and sell high-end designer products to your customers.