JK Hub Fashion review for BrandsGateway‑Fashion Dropship
Jan. 24, 2025
BrandsGateway lured me in with promises of high profits but hid their exorbitant shipping costs. I invested my money only to find their certificates useless on trusted marketplaces, and my profit margins never exceeded 10$-15$. One order took 25 days to arrive, leading to a return. When I decided to unsubscribe, they misled me about subscription terms, saying it ended on the 22nd, yet they deducted payment early on the 8th. I’ve made multiple refund requests, but they’ve refused every single time, blaming me for uninstalling late. I have proofs to show how they misled me with wrong dates specially deducting money even I already informed in advance. Avoid BrandsGateway—they’re misleading, overpriced, and refuse to refund.
Hi, we appreciate you taking the time to share your feedback with us, and we’re really sorry to hear that it’s negative. We’d like to clarify a few of your points: Our shipping fees are listed on our Helpdesk and our Shipping & Returns page, and we always encourage checking them before signing up. We also offer the possibility to use your own shipping labels. A lot of our users successfully list and sell products across various global marketplaces using the documents we provide. That said, their requirements can differ depending on your location or the platform, so we always suggest double-checking what’s needed before listing. Profit margins can vary depending on your pricing and the products you choose to sell. In your dashboard, you can find onboarding video tutorials to help you understand how profit margins work and tips on how to set them up so that you maximize your profits. However, at the end of the day, every dropshipper has their own strategy, and the final pricing that you set it’s entirely up to you. We’re sorry to hear about the order delay you experienced, and we understand your frustration! Although it happens very rarely, we’re continuously working with our shipping partners to speed things up and improve consistency. All charges and cancellations for our Shopify app are handled through the Shopify billing system and follow their billing cycles. When it comes to subscription refunds, we have our refund terms emphasized in our Refunds policy, published on our website and also in our Shopify app. Thank you again for your feedback. Should you decide to subscribe to our app again, we’d be happy to support you and provide you with better service. Best, The BrandsGateway Team
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