Vura Jannova review for BrandsGateway‑Fashion Dropship

1 / 5

Jan. 26, 2026

I am tired of the problems with this application. I am supposed to pay one thousand nine hundred dollars for professionals, not to lose my nerves. I have been exhausted unnaturally. I did everything I could and followed all the instructions, yet the technical problems have not ended since January 21, and I am still stuck with them. I paid professionals to have peace of mind, but unfortunately, I found otherwise. If the problem is not solved, the loss is enough for me. Please refund my money and cancel my subscription. Thank you for this bad experience.

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, We’re sorry that your experience did not meet your expectations. That’s not the level of service we strive to provide. After carefully reviewing your case, we can confirm that our customer service team addressed all of your concerns. The issues raised were specifically related to how the product importer functions. This was explained in detail both by our support team and within the app itself, where guidance and in-app messages clarify that imports are based on the filters selected at the time of import. We understand that if the workflow feels different from what you expected, it can be frustrating, especially when you are trying to move quickly. As requested, your refund was issued, and we also offered an additional 15-day trial period to allow you to test the system further without financial pressure. We genuinely regret that the experience felt overwhelming for you and wish you the very best with your business moving forward. Kind regards, The BrandsGateway Team

BrandsGateway‑Fashion Dropship for Shopify
BrandsGateway‑Fashion Dropship
4.3 star
62 reviews

Source and sell high-end designer products to your customers.

Developer
Shopify App Store