Modna muha review for BrandsSync | Dropshipping

Oct. 2, 2019

Unfortunately we must change the review after some experience. Customer service is terrible! We got NO reply from customer service regarding product guarantees. Our customers wanted to know how long is a guarantee for a really expensive bag and watch, we sent several emails and tried to communicate via chat, but got no reply. Also the company is very unflexible, they don't try to find compromises. Orders are impossible to cancel even if they weren't sent yet, therefore be careful not to make any mistakes!!! They will also not give you back the money (also if the stuff doesn't fit the customer and you get a return). Once you order your money is gone! Too bad! Also. coupons were offered to leave a good review here. The coupon expired shortly and they "aren't able to create new one". Sorry, but as much as you take care of your clients (who provide for your existence) - the truth must be told! ALSO: Shopify put Shopify payments on hold for our case as well. I just read below we are not the only ones. Customer service didn't move a finger!