Brandwise: AI Customer Service
Provide instant support across every channel with AI
Rating
5.0
feedback
2
chart
#4,238
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
50%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
Brandwise is highly praised for its email automation and AI-powered customer service features. Users appreciate its ability to replace expensive tools like Gorgias and save time by monitoring comments effectively. The app is noted for its price-friendliness and effectiveness in fighting against trolls, scammers, and spammers. While there were some minor glitches with email duplication in the past, they have been resolved. Overall, Brandwise is seen as a powerful and reliable tool for ecommerce merchants.
Highlights
Review RSS Feed
All reviews
June 13, 2025
Honestly a great app 5/5. It replaced my overpriced Gorgias email, and even could and can replace your VAs. The most powerful and greatest feature is the email automation. I was tired of responding to so many negative and spammy SEO marketers. Brandwise solved that for me. Pros - Price-friendly - Powerful AI automation. Brandwise > Gorgias - Fights against trolls on posts and scammers/spammers Cons - Was some minor email duplication around June 6, 2025 glitches, but they seem to have been fixed as of writing this review
June 13, 2025
We’ve been using Brandwise for nearly a year to monitor comments, and it’s been a game-changer. It’s saved us countless hours. The customer service features are excellent, and it’s refreshing to finally see an AI-powered CS platform that actually delivers. Excited to see how it continues to evolve!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more