Brandwise: AI Customer Service

Provide instant support across every channel with AI

Rating

2.2

Feedback

Reviews

Chart

#7,162

Shopify

All reviews

Rating breakdown

5 50% (1 ratings) 4 0% (0 ratings) 3 0% (0 ratings) 2 0% (0 ratings) 1 50% (1 ratings)

Reviews with text

100% (2)

Review RSS feed

1 / 5 Share

April 8, 2026

TERRIBLE APP !!! Whats a uselss app, app failed to hide negative comments. and kept saying u have permissions issues on the page. Wasted weeks with their usless horrible customer support, that doesnt help at all. Switched to Smartreply.ai , we hoped on a call and solved the problem in couple of minutes. Disgrace and waste if time.

Store Using app Total reviews Average rating

Glowssip 3 months 12 2.7

5 / 5 Share

June 13, 2025

We’ve been using Brandwise for nearly a year to monitor comments, and it’s been a game-changer. It’s saved us countless hours. The customer service features are excellent, and it’s refreshing to finally see an AI-powered CS platform that actually delivers. Excited to see how it continues to evolve!

Store Using app Total reviews Average rating

Devon Wick Candle Co. Limited 9 days 6 4.3

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