Brandwise: AI Customer Service for Shopify

Brandwise: AI Customer Service

Provide instant support across every channel with AI
Rating
5.0
Feedback
1
Reviews
Chart
#8,202
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Brandwise app are polarized, with one user expressing frustration over the app's failure to hide negative comments and issues with permissions, as well as dissatisfaction with the customer support. In contrast, another user praises Brandwise for being a game-changer in monitoring comments, saving them time, and providing excellent customer service features. The positive review highlights the effectiveness of the AI-powered customer service platform and the anticipation for further evolution.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 100%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
June 13, 2025

We’ve been using Brandwise for nearly a year to monitor comments, and it’s been a game-changer. It’s saved us countless hours. The customer service features are excellent, and it’s refreshing to finally see an AI-powered CS platform that actually delivers. Excited to see how it continues to evolve!

Store Using app Total reviews Average rating

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