Brandwise: AI Customer Service
The reviews for Brandwise are polarized, with one user expressing frustration over the app's failure to hide negative comments and issues with permissions, as well as dissatisfaction with the customer support. In contrast, another user praises Brandwise for being a game-changer in monitoring comments, saving time, and providing excellent customer service features. The app is described as refreshing for delivering on its AI-powered customer service promises, with the user looking forward to its future evolution.
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TERRIBLE APP !!! Whats a uselss app, app failed to hide negative comments. and kept saying u have permissions issues on the page. Wasted weeks with their usless horrible customer support, that doesnt help at all. Switched to Smartreply.ai , we hoped on a call and solved the problem in couple of minutes. Disgrace and waste if time.
We’ve been using Brandwise for nearly a year to monitor comments, and it’s been a game-changer. It’s saved us countless hours. The customer service features are excellent, and it’s refreshing to finally see an AI-powered CS platform that actually delivers. Excited to see how it continues to evolve!
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