SEOWILL ‑ 404 Link Redirect

Hello There, Thanks for the 5-star review! We're glad to hear we've met your expectations. We appreciate your positive feedback, We're happy to be of help. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns. All the Best, SEOAnt Support Team of Channelwill

Hello There, Thanks for the 5-star review! We're glad to hear we've met your expectations. We appreciate your positive feedback, We're happy to be of help. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns. All the Best, SEOAnt Support Team of Channelwill

Good day! We are truly sorry for the frustration and inconvenience this experience has caused, and we sincerely apologize that we did not meet your expectations. When we became aware of the issue you described, we immediately escalated it to our development team and treated it as a high-priority case. Our team was prepared to investigate the redirect and 404 link behavior in detail and provide a clear explanation and solution. Unfortunately, by the time our developers were ready to proceed, the app had already been uninstalled, which prevented us from further diagnosing the issue directly within your store. We genuinely regret the inconvenience this has caused and appreciate you sharing your feedback, as it helps us improve our product and communication. Should you ever be open to it, we would be more than willing to review the situation further and assist in any way we can. Once again, please accept our heartfelt apologies. Kind regards, SEOAnt Redirect Team

Dear Teddy Rescue Team, I hope this finds you well. This is Jenny, Supervisor of the SEOAnt Redirect Team. First of all, we would like to sincerely apologize for the inconvenience and concern this situation has caused. We truly appreciate you taking the time to share your feedback. We would also like to clarify that our team reached out to you multiple times via email when the issue occurred, but unfortunately, we did not receive a response at that time. After conducting a thorough investigation, we’d like to explain what happened in detail: During the free trial, the Overcharge Protection toggle was disabled, which resulted in over 50,000 existing 404 links being unlocked in the app. Please note that each unlocked 404 link consumes one usage credit, regardless of whether you manually intended to set redirects for all of them. When a target URL is entered, the corresponding 404 link is redirected and the related usage credit is deducted. This is why the usage fees were generated, even though you only planned to set around 60 redirects. That said, we fully understand how confusing and frustrating this experience must have been, and we sincerely apologize for not meeting your expectations. Your feedback is very important to us, and we are continuously improving both our product design and in-app guidance to help prevent similar situations in the future. Thank you again for your feedback and understanding. Kind regards, SEOAnt Redirect Team

Hello There, Thank you for sharing your experience with our 'Broken Links 404/301 Redirect' app! We are thrilled to hear that it has made managing broken links so much easier for you. It's great to know that you found the interface intuitive and that the automatic scanning feature helped you quickly identify problem links. We designed the app to simplify the process, and your feedback confirms that we are on the right track. Your recommendation means a lot to us, and we appreciate your support. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again! All the Best, SEOAnt Support Team of Channelwill

Hello There, Thank you for your kind words! We're glad to hear that you were impressed with our response time. Your satisfaction is our top priority. We'll continue to strive to provide excellent customer service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns. All the Best, SEOAnt Support Team of Channelwill

Hola ¡Muchas gracias por tus amables palabras! Nos alegra saber que consideras nuestra aplicación y servicio al cliente como excelentes. Tu recomendación significa mucho para nosotros. Si tienes alguna pregunta o necesitas asistencia adicional, no dudes en ponerte en contacto. Estamos aquí para ayudarte. Agradecemos tu apoyo y esperamos seguir sirviéndote en el futuro. Saludos cordiales, Equipo de soporte SEOAnt de Channelwill

Hello There, Thank you so much for your kind words about our app! We're thrilled to hear that you find it helpful and that it works well in conjunction with Screaming Frog. It's great to know that our features, especially the wildcard settings with the help of AI, have saved you time and reduced frustration. We are constantly working to improve our offerings and provide valuable tools for our users. If you're interested in exploring more apps from Ant, I would be happy to provide you with a list of our current offerings and any recommendations based on your needs. Please feel free to reach out if you have any questions or need further assistance. We appreciate your support and look forward to helping you keep your website running smoothly! All the Best, SEOAnt Support Team of Channelwill

Bonjour, Merci pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez apprécié notre service. Votre satisfaction est notre priorité absolue et nous continuerons à vous offrir un service d'excellence. Nous vous remercions de votre confiance et espérons vous revoir bientôt. N'hésitez pas à nous contacter pour toute question ou préoccupation. Cordialement, Équipe d'assistance SEOAnt de Channelwill

Hello There, Thank you for your kind words! We're delighted to hear that you experienced fast and helpful customer service. Our team strives to provide the best support possible, and your feedback is greatly appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out. All the Best, SEOAnt Support Team of Channelwill

Bonjour, Merci pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre service rapide et bien fait. Notre équipe travaille dur pour vous garantir un support efficace et efficient. Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider ! Merci d'avoir choisi SEOAnt ! Bien cordialement, Équipe d'assistance SEOAnt de Channelwill

Hello There, Thanks for the 5-star review! We're glad to hear we've met your expectations. We appreciate your positive feedback, We're happy to be of help. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns. All the Best, SEOAnt Support Team of Channelwill

Hello There, Thanks for the 5-star review! We're glad to hear we've met your expectations. We appreciate your positive feedback, We're happy to be of help. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns. All the Best, SEOAnt Support Team of Channelwill

Good day! We are truly sorry for the frustration and inconvenience you’ve experienced, and we sincerely apologize that our support did not meet your expectations. We understand your situation clearly, and we’d like to clarify the behavior and available solution in a more straightforward way: If a product/page was active, then set to inactive while automatic redirects were enabled, the app may automatically create redirects for the affected URLs. If you would like those URLs to return to their original state (no redirect), you can go to the app and batch-select those URLs and mark them as “Ignore.” Once ignored, these URLs will remain as their original addresses and will no longer be redirected. If you want to cancel redirects that have already been created, please: Turn off the Automatic Redirect toggle in the app Remove or cancel the existing redirects These changes take effect immediately. We are very sorry if this was not clearly explained earlier and if this caused confusion or extra work on your side. Your feedback is extremely important to us, and we take responsibility for improving both our product guidance and support communication. Once again, please accept our sincere apologies for the inconvenience. Kind regards, SEOAnt Redirect Team

Hello There, Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that our app has helped streamline fixing broken links for you and that our customer support team has made a positive impression. We’re committed to providing both powerful tools and exceptional service to support your needs. If you have any suggestions or additional features you'd like to see, we’d love to hear from you. Thanks for being a valued user, and we’re excited to continue helping your website perform at its best! 🚀 All the Best, SEOAnt Support Team of Channelwill

Hi there, I hope this message finds you well! Thank you for taking the time to leave us a 4-star rating. We are thrilled to continue providing you with excellent support. If there is anything more we can do for you, please do not hesitate to reach out to us. Our goal is to ensure that you have a positive and trouble-free experience with us. We aim to provide a 5-star experience every time. And your feedback plays a crucial role in achieving this goal. Also, If you have time you can feel free to edit your rating anytime. 😊💜 All the Best, SEOAnt Support Team of Channelwill

Hello There, Thanks for the 5-star review! We're glad to hear we've met your expectations. We appreciate your positive feedback, We're happy to be of help. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns. All the Best, SEOAnt Support Team of Channelwill

Hello There, Thank you for your positive feedback! We're glad to hear that you had a great experience with our service. Your satisfaction is our top priority and we'll continue to strive to provide excellent service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns. All the Best, SEOAnt Support Team of Channelwill