All reviews

Rating Breakdown

  • 5
    87% (152 ratings)
  • 4
    2% (4 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2022

I used customer support, to help me with the Broken link and automated free request. Fast assisting chat! Thanks

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

April 27, 2022

This is a user friendly app, which we can resolve all 404 through single button. Of course, you can redirect 404 link to specific links through bulk handling. Also, the customer service is excellent, which they provide all necessary supports accurately. Excellent app and customer services.

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

April 6, 2022

So far so good. Am finding my way around the app. Chatted with Gill who answered my question. Would recommend.

Using app

9 months

Total reviews

15

Average rating

4.5

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

April 3, 2022

I love this app help me out with my website so much I am very thankful don't know what I would have done.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

April 1, 2022

i am using this App it's very helpful and great app and the agent Gill was friendly and help me to resolve the problem

Using app

8 months

Total reviews

18

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Feb. 25, 2022

Great customer service, always in contact with me. thanks for helping us to increase the website speed.

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Feb. 25, 2022

Excellent customer support! The tech support increased our mobile web speed from 50 to 81 without changing anything in the design or functionality.

Using app

Over 1 year

Total reviews

13

Average rating

2.4

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Feb. 11, 2022

Gill, the agent who helped me is fantastic! Kudos to him and to the rest of the Broken Link 404/301 Redirect team.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Feb. 9, 2022

Like Regex for redirecting or forwarding stuff, really helpful if you going from WooCommerce and everything is /product/* can now forward to Shopify's version /products/* YEAH! Oh, if importing, make sure to use xls instead of .xlsx... worked great.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Feb. 9, 2022

Good App and good service. They always response quickly. I'm happy to use it and recommend it to others

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 30, 2022

I enjoy using this app, and the service I received was very helpful and I am very happy to be able to say that the issues I had are now taken care of. Thank you Shopify.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 25, 2022

A great app for creating redirect for incorrect links. Very easy to use. Support is very helpful and speedy

Using app

Over 1 year

Total reviews

9

Average rating

4.7

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 20, 2022

Great app - very user friendly. keeps track of all of our broken links and makes it easy to redirect. They offer a great service to speed up your site as well that I thoroughly recommend. Excellent customer service too!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 13, 2022

We used this app and the support helped us a lot with our website. The communication was awesome. You will get a response in 1 day for sure. Thank you very much.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 13, 2022

I use this app on all 3 of my websites. It keeps track of all broken links (which in our industry sticks up quickly) and fixes them easily. they also offer a great speed optimisation service - amazing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Dec. 11, 2021

This is a simple intuitive app to use. But, when broken links seem unmanageable, they have a fantastic response service team that can troubleshoot and find solutions. And they helped me on a Saturday morning, when I needed a solution fast!

Using app

Over 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your helps. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Nov. 10, 2021

I have used this app for years now. It's been a game-changer for me. Every day I get reports if there are broken links out there, and I do redirects immediately. It's comforting to know that this app is vigilant. I am confident that it catches and reports all broken links asap. Norman Bacon - Sweetheart Gallery

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your helps. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Sept. 21, 2021

Despite having cookies enabled, this app is no longer accessible for me on iOS, iPadOS or MacOS. Shame too, because it worked for a while. Removing it in search of something that I can access. Update: This worked for my mobile devices, but not for my macbook. Still changing my review from 2 to 5 for the excellent support.

Using app

4 months

Total reviews

9

Average rating

4.3

Developer Reply

Hi MediaLight Bias Lighting, Thanks for your update. :) Sorry for the inconvenience we caused you. We are sorry the issue didn't fix all. Could you please give us detail of the issue? Then we could check and fix it. Please just email us: [email protected] or start a live chat! Sorry again. Looking forward to hearing from you. Have a good day. All the best Giraffly

5 / 5 Share

Aug. 3, 2021

This app is great. I moved my website and I'm easily able to redirect visitors to the correct content.

Using app

11 months

Total reviews

12

Average rating

5.0

5 / 5 Share

May 24, 2021

it fixed my 404! recommend to everyone, this app is convenient to use and reasonable fees. 233333333

Store

aishair

Using app

9 days

Total reviews

1

Average rating

5.0