Buddha Mega Menu & Navigation
The app has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and the responsive and helpful customer support team. Users appreciate the app's ability to create professional-looking mega menus that enhance navigation and product visibility on their Shopify stores. The support team is highlighted for their quick responses and efficient problem-solving, making the overall experience with the app highly satisfactory. However, there are a few mentions of performance issues impacting site speed and user experience, particularly related to excessive loading times and outdated JavaScript. Some users also expressed a desire for additional features like live chat support and more design customization options.
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We have used the app for two years now and it is simple APP to use and it creates fantastically rich menus. Very easy to make changes and reorganise the content. Fast support when needed.
Customer support is lacking. There is no instant chat with either AI or a Human and if you need help the email turn around is too long. the product appears to be reasonably useful but when you need assistance and can't afford to pay someone to do the work for you its impossible. dissapointed there is not better customer service, especially as I am now paying for this product.
Simple d'utilisation, efficace. Je recommande.
We have been using the app for 5 years with no issues and loving it! Then it went wrong and stopped working, but Zero Carbon support was excellent and got the app up and running again ASAP :-) This Megamenu is exactly what we need to drive customers to the right product collection on our site (we have 50,000+ SKUs and over 200 Collections).
Thank you so much for your wonderful feedback and for being a loyal customer for the past 5 years! We’re truly sorry for the issue you experienced, but we’re delighted that our support team was able to get everything up and running again quickly. It means a lot to hear that Buddha Mega Menu continues to be a valuable tool for your store, especially with such a large catalog and so many collections. Thank you again for your trust and support!
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