Buddha Mega Menu & Navigation
The reviews for the Buddha Mega Menu Shopify App are overwhelmingly positive, with users praising the app for its ease of use, customization options, and the professional look it brings to their online stores. Many users have highlighted the excellent customer service provided by the app's support team, mentioning quick responses and effective solutions to any issues that arise. The app is commended for its ability to improve navigation, product visibility, and overall user experience on Shopify stores. However, there are a few negative reviews that mention issues with customer support response times and performance impacts on website speed.
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the app page is frozen, not able to make changes, no support no information provided.
Un service exceptionnel et une application remarquable! Ça fait plusieurs années que je travaille avec Budha Mega Menu et je suis toujours aussi satisfait de leur service! Une équipe professionnelle, efficace, rapide et toujours disponible pour répondre à mes questions ou régler les petits problèmes. Et que dire de l'application elle-même! Elle est tout simplement excellente, complète, facile à utiliser et offre énormément de possibilités pour personnaliser et améliorer la navigation d'une boutique Shopify. C'est vraiment un outil que j'apprécie au quotidien. Le service est impeccable, les suivis sont toujours excellents et c'est un vrai plaisir de travailler avec une équipe aussi compétente et fiable. Voilà!
Merci beaucoup pour votre magnifique avis! Nous sommes ravis de vous accompagner depuis toutes ces années et de savoir que Buddha Mega Menu répond toujours à vos attentes. Votre reconnaissance envers notre équipe nous touche beaucoup et nous encourage à continuer à vous offrir un service de qualité. Votre fidélité et votre confiance sont notre plus belle récompense!
We have used the app for two years now and it is simple APP to use and it creates fantastically rich menus. Very easy to make changes and reorganise the content. Fast support when needed.
Thank you so much for your kind words and for being with us for the past two years! We're happy to hear that you find the app easy to use and that it helps you create the menus you desire.We also appreciate the time you took to share your experience with our technical support team. Your trust and support mean a lot to us!
Customer support is lacking. There is no instant chat with either AI or a Human and if you need help the email turn around is too long. the product appears to be reasonably useful but when you need assistance and can't afford to pay someone to do the work for you its impossible. dissapointed there is not better customer service, especially as I am now paying for this product.
Hi Alana, We're sorry to hear that our support experience hasn't met your expectations. Our team has been in touch with you through several email exchanges, providing assistance with your requests. As we clarified in our latest conversation, the changes you were looking to make are related to your theme's collection pages rather than our app, so unfortunately, they're outside what we can modify. We understand the importance of quick and accessible support, and we're actively working on bringing live chat back to our app. We genuinely care about our customers and are always happy to help with anything related to Buddha Mega Menu. Thank you for your feedback. We appreciate it and will continue working to improve! Best regards, The Buddha Apps Team
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