49 Dzine review for Buddha Mega Menu & Navigation

1 / 5

Aug. 15, 2018

We have submitted over a dozen help tickets using this app. Today we submitted one because our collections weren't showing despite restarting the app numerous times. The support specialist wrote back that "it isn't the app. We did a reset anyway, but you need to close and open the app again to show your new collections." Uhhhhh, firstly, we have closed it and opened it several times, on different browsers, and this continues to be a problem. The only reason we have kept it is because we are afraid to lose all of our menu data if we switch to another Menu app. My biggest gripe is that they will randomly do service for several hours (without notice) and the app isn't usable during that time, which means you cannot add new products to your website. That's really inconvenient when you're on a time schedule for new product launches. Multiple times our new product launches have had to be postponed because of whatever maintenance or glitch there is in the app. We are definitely looking for a better app to handle our menus.

Using app

Almost 4 years

Total reviews

5

Average rating

1.8

Buddha Mega Menu & Navigation  for Shopify
Buddha Mega Menu & Navigation
4.8 star
1,308 reviews

Mega Menu: cool design, easy to create a drop down...

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