Buddy AI: Agentic Commerce
All reviews
What caught our attention was the discount negotiation feature. Instead of giving everyone the same discount, Buddy AI can make offers to customers who might need that extra push. It's a pretty interesting approach and something we haven't seen in many other apps. Support has been great too.
We've used other chat apps before but the insights here are actually quite helpful. It shows us what people are asking and sometimes things we didn't even realize were unclear on our website. Would be nice to have even more reporting options, but I like where this is going.
Pretty good app overall. We mainly needed something to answer the same customer questions over and over and Buddy does that quite well. Took us a little time to adjust the information it uses but once that's done it works nicely. Support team is helpful too.
We have customers from several countries and wanted something that could help with questions in different languages. Buddy AI does a good job with that. Took a bit of testing to make sure our store information was correct but overall it's working well for what we need.
What caught our attention was the discount negotiation feature. Instead of giving everyone the same discount, Buddy AI can make offers to customers who might need that extra push. It's a pretty interesting approach and something we haven't seen in many other apps. Support has been great too.
Super smart AI agent Handles customer queries 24/7 and helps close sales effortlessly.
Buddy AI has completely changed how we interact with shoppers. The AI sales and support agents feel so natural and the negotiation/conversion features actually help recover potential lost sales. A must have app for modern stores
One feature I didn't expect to find so useful was the AI Insights. Apart from answering questions, it helps us understand what customers are confused about and what information we should improve on our website. That's actually very valuable for us. The app does a lot more than we originally expected.
Really promising app with a lot of useful features. We initially installed it for customer support but ended up liking the sales assistant and AI Insights just as much. The team is responsive and seems genuinely interested in feedback. There are always things that can be improved, but we're happy with our experience so far.
Installation was pretty straightforward and we didn't need any technical knowledge to get started. There were a couple of things we wanted to customize and the support team was quick to help us out. You can tell they're actively working on improving the app. Good experience overall.
Nice app, especially if you have a lot of products. Instead of customers going through different collections they can just tell the AI what they're looking for. Recommendations seem pretty relevant most of the time. Happy with it.
The negotiation feature is probably my favorite part. We can decide how much discount we're comfortable giving and let the AI handle the conversation. Still playing around with the settings to find what works best for us. Really interesting idea.
Wasn't sure how useful an AI sales assistant would actually be for our store, but it's been a nice surprise. Customers can ask about products and get suggestions without having to search through everything. Not perfect every time but definitely useful.
Installation was easy enough, took maybe a few minutes to get the basics running. Had some questions about setting things up properly and the team helped us out. There's quite a few features so we're still figuring everything out, but so far so good.
Best AI app I have tried so far!
Running a small shop means I can't always respond to everyone right away. That's why I wanted to try Buddy AI. It's useful for answering basic questions and helping visitors with products. I still handle some conversations myself of course, but it's a good help.
Great app, absolutely love it!
What I like most is the insights. We can see what customers are asking about and where we're missing information. Really helpful!
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