TARFEEH-#1 Sunglasses & Color Contacts Lenses Worldwide review for Hextom: Bulk Image Edit & SEO

1 / 5

July 2, 2023

Warning !! I upgraded 5 days ago to resize my images, but their app didnt resize any new images for me ( only 46 images for the free plan earlier), i kept trying and system shows me that i have reached monthly limit. I even tried to contact them 6 times but they didnt even check my account , and simply asked me to wait to next month and then ask me to wait 2 more working day for their reply, It is so disappointing and frustrating. Horrible experences!! Pls refund me

Using app

7 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for reaching out to us. I appreciate your concerns, and I would like to clarify a few points. Firstly, I want to assure you that we have promptly responded to each of your messages on the same day they were received, even during our national holiday. In regards to the credit usage, we have provided a detailed explanation of the tasks that utilized the credits. Furthermore, as a gesture of goodwill, I have offered you additional free credit for your use. I apologize if there has been any miscommunication, but I'm genuinely perplexed as to why you are upset with our support. If there's anything specific that you feel we could improve upon, I would be more than happy to address it and work towards a satisfactory resolution.

Hextom: Bulk Image Edit & SEO for Shopify
Hextom: Bulk Image Edit & SEO
4.8 star
2,254 reviews

Shopify native image App - Bulk Image Edit by Hextom

Developer
Shopify App Store