Hextom: Bulk Image Edit & SEO for Shopify

Hextom: Bulk Image Edit & SEO

Boost sales with automated SEO optimization and image editing

Developer

Rating

4.6

feedback

618

Reviews

chart

#117

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    27%
  • Less than a day
    11%
  • Less than a month
    23%
  • Less than a year
    29%
  • More than a year
    10%

Reviews Summary

The reviews for the Hextom: Bulk Image Edit & SEO app on Shopify are mostly positive, highlighting its time-saving features, ease of use, and helpful customer support. Users appreciate the app's ability to bulk edit images, optimize SEO, and streamline tasks like renaming files and adding watermarks. The customer service team is praised for being responsive and providing assistance when needed. However, there are some negative reviews mentioning issues with customer support responsiveness, functionality errors, and unexpected charges even after uninstalling the app.

Highlights

Time-saving features, ease of use, bulk editing capabilities
Helpful customer support, responsive team
Optimizing SEO, streamlining tasks like renaming files and adding watermarks
Issues with customer support responsiveness, functionality errors
Unexpected charges even after uninstalling the app

Rating Breakdown

  • 5
    87% (536 ratings)
  • 4
    8% (50 ratings)
  • 3
    2% (10 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 99% (609)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 14, 2026

App orribile, mi hanno addebitato dei soldi ingiustamente sulla mia carta di credito ( app mai usata solo scaricata per curiosità ), una volta che ho scritto per la seconda volta all’assistenza clienti non lo mai ricevuto risposta neppure via mail ,sto cercando di aprirle l’app nel mio shopify mi va di tutto tranne questa app.. sconsigliata

Using app

11 days

Total reviews

5

Average rating

4.2

5 / 5 Share

May 7, 2026

This is a huge time saver for us and a great app. Have beeen using it for 5+ years.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2026

Great app

Using app

About 20 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

March 10, 2026

This is completely unacceptable. We purchased your plugin and reached out to support multiple times, yet no one is responding. For a paid service, this level of support is extremely disappointing. On top of that, the app itself is clunky, confusing, and not user-friendly at all. Instead of helping our workflow, it just makes things harder. We expect a response and proper support as soon as possible.

Using app

11 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 18, 2026

Excellent app that delivers exactly what it promises, with a wide range of customizable settings. You can easily back up your content and restore it if you encounter any issues with your theme, which provides great peace of mind. The customer service team was responsive and provided a clear, precise answer to our request.

Store

Agapée

Using app

2 days

Total reviews

5

Average rating

5.0

All reviews

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