Hextom: Bulk Image Edit & SEO

The reviews are overwhelmingly positive. Users consistently praise the app for saving significant time on bulk image tasks such as renaming files, resizing, cropping, compressing, adding alt text, and improving SEO. Many merchants say it is easy to use once learned, works quickly, and is especially valuable for stores with large catalogs or frequent image updates. Customer support is another major strength, with multiple reviewers highlighting fast, helpful, and responsive assistance that resolves issues or walks them through setup. Several users also mention that the app improves site speed, search visibility, and overall store presentation. The negative feedback is much smaller but important. A few reviewers report technical problems, such as edits not saving properly, watermark features failing, backups causing file-name corruption, or image URLs breaking in articles after renaming. Some users also complain about billing issues, including unexpected charges, continued billing after uninstalling, or misleading free-trial/feature claims. A handful of reviews mention limitations in workflow or pricing, such as needing to batch images in smaller groups, wanting more flexible selection tools, or feeling that the subscription should include more edits. Overall, the app is seen as highly effective and time-saving, but reliability and billing transparency are the main concerns.