athleticdog review for Hextom: Bulk Image Edit & SEO
Feb. 19, 2020
We downloaded the app and just wanted to optimize the alt- texts. The moment we started, all the pictures in our shop were gone. Product images, banners, images on the blog and even the logo - all deleted. Nobody replies (so far) from support and even when we reverted the task, the pictures didn't came back. That's gonna be a expensive fault.
Developer Reply
Hi, Your images were not deleted. We have replied your email the earliest in our morning. We did not find product with missing images by going through edited images in each task. Some images that are resized by your instruction can be seen correctly resized on your website. Can you check your email and reply us? Erin from Hextom
Hextom: Bulk Image Edit & SEO
4.8
2,254 reviews
Shopify native image App - Bulk Image Edit by Hextom
Developer
Shopify App Store