Hextom: Bulk Product Edit
Bulk edit, CSV import & export products, orders, customers
Rating
4.8
feedback
2,025
chart
#56
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
18%
-
Less than a year
51%
-
More than a year
26%
Reviews Summary
The reviews for the Hextom: Bulk Product Edit app are overwhelmingly positive, with users praising its time-saving capabilities and ease of use. Many reviewers mention that the app has become essential for managing their store efficiently, especially for bulk editing tasks. The customer support team is also highlighted for being responsive and helpful. However, there are a few reviews mentioning issues with variants and metafields, which caused some frustration and extra work for users. Overall, the app is highly recommended for its functionality and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 12, 2025
We have been using this product for years. Recently, Shopify support increased our variant limit beyond the normal allowance, and we now have a total variant limit of 240 per product. Hextom Bulk Product Editor only allows us to edit the first 100 variants, meaning 140 are completely ignored. Even if I break the job up into smaller chunks of 80 variants, it simply refuses to even see the other 140 variants. It edits all of the first 80 variants, 20 of the second 80 variants, and 0 of the remaining 80 variants. I contacted support a couple of weeks ago, and I approved collaborator access for them; however, they did nothing to address the problem, and I haven't heard back from them since. I find this strange, as Shopify announced expanded variant limits more than two years ago, and it is already implemented for "select" stores such as ours. I'm writing this review in hopes that support will proactively contact me to discuss whether they can do this or not.
April 11, 2025
Fantastic customer service, just like the reviews say. Installing a new app means learning new systems & processes, but the support documentation was helpful and chat was available 24/7. We got the app up and running within just a few minutes.
April 7, 2025
This is a great app for all Shopify users. If you manage a large number of listings, this tool is perfect for you. The live support team is also very helpful and responsive. Highly recommended
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