Hextom: Bulk Product Edit
Bulk Edit Shopify Products, CSV Import Export Customer Order
Rating
4.8
feedback
1,856
chart
#119
All reviews
Rating Breakdown
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April 25, 2024
You need this app if you have a large number of products, quickly runs updates. Excellent and and Excellent customer service.
April 24, 2024
The guy "James" useless. He knew what I needed help with and didn't move forward with the conversation. I requested help, and was sent to an "agent" who then read my issue and just sat there on the other end doing nothing. I wrote, again, what I needed help with, only for him to say "Yeah, I read your message earlier" wow! the brains on this guy! useless. horrible service. get a new agent!
April 23, 2024
This App works as stated. It's the only way to go when you need to do bulk editing.. Fairly easy to use.. Thank you!!!
April 22, 2024
Features are good but scammy and poor customer support. Tried both Hextom Bulk Product Edit and Hextom Image Edit. Why I said scammy? I downgraded plan and I was still being charged of the monthly fee. I contacted support for this. I was asked the exact date of downgrade. I look up to my emails and I just realized they dont send email confirmation of downgrade. Then they will keep charging you. Re: Hextom Image Edit - last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working! You need to batch your images per 100 images per batch for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.
Hi Daintyduvet, We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again. We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.
April 22, 2024
Useless app never works! Always glitches terrible support
Hello CALI TIGER! We apologize for the inconvenience you experienced with our app. On April 22nd, we identified an outage and resolved the issue within 30 minutes of receiving the report. Our support agent notified affected merchants right after that. We've sent a few emails to gather more information about your experience, but unfortunately, we haven't received a response yet. Could you please check your inbox and spam folder, and reply when you have a moment? We're here to help and want to ensure everything is working smoothly for you.
April 22, 2024
Great App. I use it constantly to maintain and update inventory. Easy to use and understand.
April 19, 2024
This app has saved me so much time! It is intuitive and works efficiently. Highly recommend!
April 18, 2024
Simple, easy to use, but still powerful enough to get the job done. A real time saver for making adjustments and tweaks to launched products.
April 9, 2024
This is a super helpful app for making changes across all your products. The options are very thorough.
April 8, 2024
Very good app! I'm not going to say perfect because there is always some way for innovation, But you will almost always find a way to do what you need to do. Customer service is great too!
April 7, 2024
Makes my life a lot easier, love Hextom's apps they are a great time saver
April 7, 2024
FINALLY, an app that does exactly what is advertised AND THEN SOME, without annoying bugs, and endless support tickets. Theis app saved us hundreds of hours of work!!! Thank you HEXTOM ⭐️⭐️⭐️⭐️⭐️
March 27, 2024
The ability to make bulk edits with this app has greatly improved our workflow and productivity. Have not run into any issues with functionality and edits are done reliably and without errors. If an action is done by accident, it is easy to revert that action. Only minor gripe is that some times starting a bulk edit can take a bit longer than we like, however with all the benefits this app has provided, it saves way more time than the edit queue times add.
March 21, 2024
Perfect app... Every Shopify seller, you have use this app for bulk editr