Hextom: Bulk Product Edit
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The guy "James" useless. He knew what I needed help with and didn't move forward with the conversation. I requested help, and was sent to an "agent" who then read my issue and just sat there on the other end doing nothing. I wrote, again, what I needed help with, only for him to say "Yeah, I read your message earlier" wow! the brains on this guy! useless. horrible service. get a new agent!
Features are good but scammy and poor customer support. Tried both Hextom Bulk Product Edit and Hextom Image Edit. Why I said scammy? I downgraded plan and I was still being charged of the monthly fee. I contacted support for this. I was asked the exact date of downgrade. I look up to my emails and I just realized they dont send email confirmation of downgrade. Then they will keep charging you. Re: Hextom Image Edit - last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working! You need to batch your images per 100 images per batch for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.
Hi Daintyduvet, We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again. We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.
Great App. I use it constantly to maintain and update inventory. Easy to use and understand.
This app has saved me so much time! I can't imagine running my store without it. Highly recommend!
amazing app, with over 65000 variants this app saved me weeks!
This is a super helpful app for making changes across all your products. The options are very thorough.
Very good app! I'm not going to say perfect because there is always some way for innovation, But you will almost always find a way to do what you need to do. Customer service is great too!
FINALLY, an app that does exactly what is advertised AND THEN SOME, without annoying bugs, and endless support tickets. Theis app saved us hundreds of hours of work!!! Thank you HEXTOM
The ability to make bulk edits with this app has greatly improved our workflow and productivity. Have not run into any issues with functionality and edits are done reliably and without errors. If an action is done by accident, it is easy to revert that action. Only minor gripe is that some times starting a bulk edit can take a bit longer than we like, however with all the benefits this app has provided, it saves way more time than the edit queue times add.
Ne cherchez pas ailleurs, super app qui permet de tout faire !
Perfect app... Every Shopify seller, you have use this app for bulk editr
Easy to use and very helpful
use it all the time works perfectly great job
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