Alfie & Co Coffee Roasters review for EB | Easy Bundle Builder
March 17, 2025
I'm a questions kind of person. I like them, I think they're important, and I'd rather ask a stupid question than make a stupid mistake. Because of this, I am acutely aware that I can be what's known as a.... 'trying customer'. I no doubt have waged war on many a person's patience at the Skai Lama team, but it's been with the best will - to let me understand their product and how to best customise it for my needs. Suffice to say, their support, attention and help has been unfailing, unwavering and they have absolutely given every bit of help I could need, and more. In terms of the actual product, it's actually incredibly powerful and flexible. So much so that we now use it as our default shop-front, because of the way it cuts down on mouse-clicks and keeps your products in the eye of the viewer, through pop-up product descriptions. This has seen a general uptick in sales, along with an upsell on accompanying products through the add-on's feature. The icing on the cake for me was when the team sent me the link for their custom ChatGPT model, where I was able to get some code run off to allow me to customise how the product pop-ups look. It makes things much easier and more accessible, and is another shining example of a team who believe in 100% customer service, 100% of the time.