Elate-Depot review for Rebolt ‑ Bundle Products
Oct. 19, 2023
It does the job, but very very glitchy if you are generating 30k+ a month, discount codes don't when customers go to check out, they are charged the original price. Limited customization, and also reached out multiple times to Jigs, but is very limited to what they can do. Turn-around time to get a response is 2 days. I was quite disappointed, as I would've liked to continue using their bundle app.
Hi Reylorn, Sorry for the inconvenience caused, We've identified and resolved the recent discount issue in your store. The conflict arose from the ReConvert Post Purchase Upsell App generating discount codes ahead of our Bundle app, causing disruptions. We're collaborating with ReConvert to ensure seamless integration, allowing both apps to work harmoniously, and generating combined discounts. This will prevent future issues, ensuring a smooth shopping experience for your customers. Your satisfaction is our priority, and we appreciate your feedback to enhance our service. For any questions, contact our support team. We're here to help. Thank you!
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