Kaylabé Produits cosmétiques naturels review for Kitenzo ‑ Full Page Bundles
Dec. 19, 2023
Complicated application to install when you have a personalized theme even if it is version 2.0. Their customer service is too slow, for 5 days I have been trying to correctly install their application which does not display the bindle in my store - I will have to delete it but a big waste of time this holiday season.
We're sorry to hear about the frustration you've experienced and understand how important it is to receive timely assistance - especially during the holiday planning season. Your input is valuable to us, and we take all user reviews seriously. Firstly, we want to assure you that we are committed to providing timely support, and we'd like to note that our team responded to your email within 24 hours, as indicated by the auto email sent to you. In regards to your recent issue, we would like to investigate the matter thoroughly to ensure a resolution. However, it has come to our attention that you have removed our access, hindering our ability to complete a comprehensive investigation. We kindly request your assistance in updating your access to the app. This will enable our team to delve into the issue further and resolve any outstanding concerns.
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