Kitenzo ‑ Bundle Builder
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, responsive support team, ease of use, and the app's ability to create product bundles effectively. Users appreciate the quick responses from the support team, especially in resolving issues and providing guidance for setup. Additionally, the app is praised for its functionality in increasing sales and integrating well with Shopify updates. On the other hand, negative feedback revolves around issues such as pricing changes, difficulties in customization, and technical glitches that impact the user experience. Some users have faced challenges with the app's integration with their themes, slow customer support responses, and unexpected changes in pricing models.
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Very easy to work with.
Thank you so much for the kind words - we're really glad to hear it's been a smooth experience! We work hard to make Kitenzo as straightforward as possible, so this means a lot. Don't hesitate to reach out if there's ever anything we can help with.
Thank you so much for the five-star rating! We truly appreciate you choosing Kitenzo to power your store. If there’s ever anything we can assist you with, or if you have any questions at all; please feel free to reach out and let us know. We'll be here and more than happy to help!
300usd and user charge for %1 no thanks
Thank you so much for sharing your thoughts! We know that a pricing model with a flat fee and a transaction percentage is a big consideration for any store. We always aim to provide value and features that outweigh that investment, but we completely respect that it won't be the right fit for everyone! If you ever want to discuss your setup, please do reach out. We're here and more than happy to help!
Thank you so much for the 4-star rating! We’re thrilled to have your support! If there’s ever anything we can do to turn this into a 5-star experience for you, please do let us know! We'll be here and more than happy to help!
Could be a little easier to edit bundles, and I wish that they counted to the sales on shopify, but they don't, so it messes up when I have to re-order products.
Thank you so much for the 4-star review and your honest feedback! We’re sorry to hear that the bundle editing process has felt a bit clunky! Regarding the sales data: our current bundle configurations are designed to sync accurately with Shopify’s inventory and reporting to ensure your re-ordering stays seamless. As such, it appear that you might be using a legacy bundle type hasn't been fully integrated into the Theme. We’d love to help you get that updated and to dive deeper into your specific workflow to see how we can improve this! We’ll be reaching out via email to invite you to a brief call so we can walk through this together and ensure everything is working exactly as you need!
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