Rating

4.3

feedback

244

Reviews

chart

#2,438

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    39%
  • Less than a year
    40%
  • More than a year
    18%

Reviews Summary

The reviews for the Bundle Builder app on Shopify are a mix of positive and negative feedback. Positive aspects highlighted by users include excellent customer service, quick and efficient support, ease of use, great functionality, and the ability to create customizable bundles. Users appreciate the responsiveness of the support team, especially in resolving issues and providing guidance. On the other hand, negative feedback revolves around issues with pricing, bugs causing problems for customers, slow response times from support, and difficulties in integrating the app with customized themes. Some users also mentioned challenges with the app not counting towards sales on Shopify and issues with messy code in printed packing slips.

Highlights

Excellent customer service and quick support
Ease of use and great functionality
Challenges with pricing and bugs
Integration difficulties with customized themes
Issues with app not counting towards sales on Shopify and messy code in printed packing slips

Rating Breakdown

  • 5
    75% (183 ratings)
  • 4
    5% (13 ratings)
  • 3
    4% (9 ratings)
  • 2
    6% (14 ratings)
  • 1
    10% (25 ratings)

Reviews with Text

  • 97% (236)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

April 14, 2026

Could be a little easier to edit bundles, and I wish that they counted to the sales on shopify, but they don't, so it messes up when I have to re-order products.

Using app

Over 7 years

Total reviews

8

Average rating

4.4

Developer Reply

Thank you so much for the 4-star review and your honest feedback! We’re sorry to hear that the bundle editing process has felt a bit clunky! Regarding the sales data: our current bundle configurations are designed to sync accurately with Shopify’s inventory and reporting to ensure your re-ordering stays seamless. As such, it appear that you might be using a legacy bundle type hasn't been fully integrated into the Theme. We’d love to help you get that updated and to dive deeper into your specific workflow to see how we can improve this! We’ll be reaching out via email to invite you to a brief call so we can walk through this together and ensure everything is working exactly as you need!

5 / 5 Share

April 7, 2026

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We’re delighted to have you using Kitenzo, and to hear that you're having a great time! If you run into any questions at all, please don't hesitate to get back in touch and let us know! We're here and more than happy to help!

3 / 5 Share

March 1, 2026

Store

Plume

Using app

Over 5 years

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for sharing your 3-star rating! We always strive to provide a 5-star experience with Kitenzo, and we’d love to learn more about how we can improve Kitenzo for your store. If there was a specific feature you found missing or a technical hurdle you encountered, please reach out to our support team at [email protected]. We’re here to help and would appreciate the chance to turn this into a better experience for you!

5 / 5 Share

Feb. 23, 2026

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We’re thrilled to hear that you're enjoying Kitenzo! If you ever run into any further questions, or come across any features that you'd like to see added to our App; please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!

5 / 5 Share

Feb. 18, 2026

Using app

About 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We are delighted to know that you’re having such a great experience with Kitenzo! If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!

All reviews

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