Kitenzo ‑ Bundle Builder
The reviews for this Shopify App are quite mixed, with a range of ratings from 1 star to 5 stars. Positive aspects highlighted by users include excellent customer service, fast and efficient support, ease of use, and the app's functionality in creating product bundles. Users appreciate the responsiveness of the support team, especially in resolving issues and customizing bundles to meet their specific needs. However, some negative themes mentioned in the reviews include difficulties with theme integration, issues with pricing calculations, slow response times from support, and occasional bugs that affect the customer experience. Despite these challenges, many users still find the app valuable for boosting sales and enhancing the customer journey.
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Could be a little easier to edit bundles, and I wish that they counted to the sales on shopify, but they don't, so it messes up when I have to re-order products.
Thank you so much for the 4-star review and your honest feedback! We’re sorry to hear that the bundle editing process has felt a bit clunky! Regarding the sales data: our current bundle configurations are designed to sync accurately with Shopify’s inventory and reporting to ensure your re-ordering stays seamless. As such, it appear that you might be using a legacy bundle type hasn't been fully integrated into the Theme. We’d love to help you get that updated and to dive deeper into your specific workflow to see how we can improve this! We’ll be reaching out via email to invite you to a brief call so we can walk through this together and ensure everything is working exactly as you need!
Thank you so much for the 5-star rating! We’re delighted to have you using Kitenzo, and to hear that you're having a great time! If you run into any questions at all, please don't hesitate to get back in touch and let us know! We're here and more than happy to help!
Thank you so much for sharing your 3-star rating! We always strive to provide a 5-star experience with Kitenzo, and we’d love to learn more about how we can improve Kitenzo for your store. If there was a specific feature you found missing or a technical hurdle you encountered, please reach out to our support team at [email protected]. We’re here to help and would appreciate the chance to turn this into a better experience for you!
Thank you so much for the 5-star rating! We’re thrilled to hear that you're enjoying Kitenzo! If you ever run into any further questions, or come across any features that you'd like to see added to our App; please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
Thank you so much for the wonderful review! We are delighted to know that you’re having such a great experience with Kitenzo! If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
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