Kitenzo ‑ Bundle Builder
The reviews for the Bundle Builder Shopify App are mostly positive, highlighting the ease of use, exceptional customer service, and the app's ability to create product bundles effectively. Users appreciate the quick response times from the support team, especially mentioning team members like Dale, Natalie, and Denis who have gone above and beyond to assist with setup, customization, and resolving issues. The app is praised for its functionality in creating bundles, managing inventory, and driving revenue. However, there are some negative reviews mentioning issues with pricing discrepancies, slow customer support response times, and occasional technical glitches that have affected the user experience.
Review RSS feed
We've had Bundle Builder on our store for about 5 years, recently the Kitenzo team have gone above and beyond to help me modernise and improve the customer experience. They were brilliant - responsive, creative and oh so patient.. holding my hand through every stage of the update and dealing with all my questions.
Thank you so much for such a lovely review, and for trusting Kitenzo for the past five years! We’re delighted that you felt supported throughout the process. We’ll make sure the whole Kitenzo team sees your kind words, thanks again.
The support offered by the team was first rate, I was able to have questions answered and technical support offered where I needed it too. Highly recommend the support staff, and the bundle builder.
Thanks so much for your 5 star review, glad we could help in getting you setup!
Very easy to work with.
Thank you so much for the kind words - we're really glad to hear it's been a smooth experience! We work hard to make Kitenzo as straightforward as possible, so this means a lot. Don't hesitate to reach out if there's ever anything we can help with.
Thank you so much for the five-star rating! We truly appreciate you choosing Kitenzo to power your store. If there’s ever anything we can assist you with, or if you have any questions at all; please feel free to reach out and let us know. We'll be here and more than happy to help!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.