Kitenzo ‑ Bundle Builder
The reviews for the Bundle Builder Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, quick and efficient support, ease of use, and functionality of the app. Users appreciate the responsiveness of the support team, especially in resolving issues and customizing bundles to meet their specific needs. The app is praised for its ability to increase sales, user-friendly interface, and helpful onboarding process. However, some users have raised concerns about pricing changes, slow customer service response times, technical issues such as incorrect pricing at checkout, and difficulties in integrating the app with customized themes.
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Thank you so much for the five-star rating! We truly appreciate you choosing Kitenzo to power your store. If there’s ever anything we can assist you with, or if you have any questions at all; please feel free to reach out and let us know. We'll be here and more than happy to help!
300usd and user charge for %1 no thanks
Thank you so much for sharing your thoughts! We know that a pricing model with a flat fee and a transaction percentage is a big consideration for any store. We always aim to provide value and features that outweigh that investment, but we completely respect that it won't be the right fit for everyone! If you ever want to discuss your setup, please do reach out. We're here and more than happy to help!
Thank you so much for the 4-star rating! We’re thrilled to have your support! If there’s ever anything we can do to turn this into a 5-star experience for you, please do let us know! We'll be here and more than happy to help!
Could be a little easier to edit bundles, and I wish that they counted to the sales on shopify, but they don't, so it messes up when I have to re-order products.
Thank you so much for the 4-star review and your honest feedback! We’re sorry to hear that the bundle editing process has felt a bit clunky! Regarding the sales data: our current bundle configurations are designed to sync accurately with Shopify’s inventory and reporting to ensure your re-ordering stays seamless. As such, it appear that you might be using a legacy bundle type hasn't been fully integrated into the Theme. We’d love to help you get that updated and to dive deeper into your specific workflow to see how we can improve this! We’ll be reaching out via email to invite you to a brief call so we can walk through this together and ensure everything is working exactly as you need!
Thank you so much for the 5-star rating! We’re delighted to have you using Kitenzo, and to hear that you're having a great time! If you run into any questions at all, please don't hesitate to get back in touch and let us know! We're here and more than happy to help!
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