Kitenzo ‑ Full Page Bundles
Custom Bundle Builder - Boost Sales & AOV with Discounts
Rating
4.3
feedback
345
chart
#2,099
All reviews
Rating Breakdown
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July 11, 2023
We use this to create a Pick n Mix Bundle. It works really well and the team are very quick to respond if there are any issues. The only downside is that it uses the Shopify discount functionality so customers cannot use discount codes when buying the Pick n Mix.
Store
CheeseO's
Using app
9 months
Thank you for taking the time to leave us a review, CheeseO's team! We're thrilled to hear that Bundle Builder has been a great fit for your store's needs, and that the team have been responsive in addressing any issues that have arisen. We appreciate your feedback regarding the use of discount codes, and this is definitely something we will take into consideration as we continue to improve the app's functionality. Thanks again for sharing your experience with us, and for choosing Bundle Builder!
June 26, 2023
The app was buggy in general, however I could live with that. The key issue was the the front end product (bundle) looked entirely different to a standard product UI. This obviously is off putting to the customer and isn't consistent with the rest of our site. There is a feature to add in a custom template to address this problem, however, this would require you own time or another developers time to create. So the app is, by its very nature, an incomplete product. In terms of stock keeping and tracking, it works as it should. The front end look and feel needs a lot more work.
Hey there, thank you for your feedback. We're sorry to hear you felt that Bundle Builder's UI wasn't consistent with the rest of your store - we appreciate that customising templates can take time, and this is definitely something we will keep in mind in the near future when working to improve the app. If there is anything else we can do to help make your experience with Bundle Builder more positive moving forwards, please feel free to reach out to our support team to accommodate your store's needs wherever possible!
Nov. 10, 2022
I found this bundle app to be more straight forward than any other bundle apps I tried. I found the articles for setting up the bundle helpful.
Thank you for taking the time to leave us a review! It's great to hear that you found Bundle Builder the most straight-forward on the market, and that our documentation was helpful! Please feel free to reach out to the team if you have any queries at any point, as we'd be more than happy to assist :)
Oct. 10, 2022
Excelente, hizo lo que necesitaba, solo diría que le falta más opciones de personalización en el diseño, pero logré ajustar.
Using app
11 months
Total reviews
1
Average rating
4.0
Thank you so much for your review and feedback! We're so glad to hear that Bundle Builder has been able to accommodate you with everything that you have needed for your store - we can't wait to see your bundles live when your site launches! We will definitely take your feedback about customisation on board, so keep an eye out for future updates :)
Sept. 6, 2022
It works, took a while to personally sort out our needs and the look and feel, however saying that the acutal functionality of the product work very well and we are using it in our online store.
Thank you so much for your review of Bundle Builder. We're loving your 'Pick n Mix' bundles of sweet treats on your store!
Aug. 8, 2022
Absolutely fantastic product! Was a little hard to wrap my head around some of the settings to get the look and functionality right for our customers, but the excellent customer service and assistance provided by the team is brilliant and all issues were resolved promptly and professionally. Better descriptions for the settings is all this app is missing and why I have not given it a 5 star review
Thanks so much for leaving us a review! We're so glad that you're enjoying using the app, and that the team have been able to assist with any issues you had. We'll definitely take your feedback regarding the descriptions on board, and would love to get some more input - a member of our team should be in touch soon to ask!
Aug. 19, 2022
Updated. The company worked hard to resolve the issues, but it still took a good amount of time and caused some major losses. I appreciated their responsiveness, Our website has been down for 3 days, as our entire system is built off of bundle builder. They pushed a major update without notifying anyone, and now the app hits an error message and can no longer be installed. Communication has been terrible and there have been no updates.
Thank you for taking the time to leave us a review, and we're really sorry to hear that you've experienced some issues with the new app update. A member of our team is in contact, and has sent over an access request this morning, so our developers can look into this as a priority - you should find this request in your inbox, and we look forward to getting this sorted for you!
May 18, 2022
I use this app to offer a BYOB on our website. I've been searching for an app like this for a long time, and this one by far is the best one out there. The set up is quite easy and when help needed, the support team is always happy to help! It still missing a few features that I hope will be added in the future but I definitely recommend it
Thank you so much for your review. I'm glad you've felt supported by our team during your bundle set up - we're loving your Build Your Own Bundles! We'd also love to find out more about the features you'd like incorporated in Bundle Builder, so if you have a spare moment please email our support team with more info. Thank you!
Feb. 10, 2022
Hi i was not able to find any options to pause the the subscription pan. How do we pause the app subscription?
Thanks so much for leaving a review! I'm sorry to hear you had some issues finding how to pause the app, but I'm glad Dale was able to help last week! If you need any more help at all, just drop us an email, and we'll be more than happy to assist!
Jan. 26, 2022
Muy buen servicio! Necesitan mejorar algunos aspectos específicos y añadir funcionalidades pero es la mejor app para hacer bundles con diferencia :)
¡Muchas gracias por tu revisión! Estamos muy contentos de saber que la aplicación es la mejor para hacer paquetes, ¡y estamos aquí para ayudarlo si necesita algo más! Estamos agregando muchas funciones nuevas en 2022, ¡así que siga buscándolas!
Jan. 19, 2022
Bundle Builder is pretty good! It's the only app that I found that could really pull off what I was looking for. The support team is excellent as well, and has helped me through some small problems. I'm very excited to launch my bundles soon!
Thanks so much for your review! We can't wait for you to launch your bundles, and we'll be there to help if you need anything at all! In the meantime, if you have any other questions, just reach out, and we'll be happy to assist!
Jan. 18, 2022
This app is a great solution for my store in order for customers to create their own gift box. If you need help with setup or design, their team offer a comprehensive and quick follow through. The only thing I would like is to be able to change the URL to make it a bit more SEO friendly but other than that, it meet my needs for now.
Thanks for your review! It's great to hear that the app allows your customers to make their own gift boxes, and I'm very glad to hear the team has been able to help you out with some queries you had! I'll definitely pass your feedback regarding the URL onto our developers - in the meantime, if you need anything else, just reach back out!
Oct. 27, 2021
So far the apps to the job and create more sales for us. The support team are great and responsive to our issues too :)
Thanks so much for your review! Glad to hear Bundle Builder to helping create more sales with you - we're excited to see all of your bundles in the future! If you need any other help at all, just reach back out, and we're always here to help.
March 28, 2021
Generally okay. The app does what we needed it to do. We wish the app was faster in loading and in processing the order.
Using app
10 months
Total reviews
1
Average rating
4.0
Hello Amalfi At Home - Thank you for the review on Bundle Builder. Our support team have been in touch with some configuration options to help improve your experience. Feel free to reply anytime if you would like some further help. All the best
Jan. 30, 2021
The app is great, the only problem is I can't see the variants that the customers choose for their bundle. And I need to know in order to create their order
Thank you for your review! If you would like more visibility, then we would suggest using Multiple SKU bundles. Multiple SKU Bundles offer an itemised breakdown that clearly presents all the product details, quantities, and SKUs. The team would be happy to walk you through your options, just pop us an email. All the best :)
Nov. 11, 2020
UPDATE: James at Bundle Builder has been in touch with us daily and has fixed our problem. The app is now correctly pulling from individual products. Very happy with how responsive he and his team have been at getting this fixed. My advice would be to give yourself an extra day or two to run tests before implementing in the live environment. ****************************** ORIGINAL REVIEW: This app is difficult to set-up, did not control individual product inventory as we anticipated it would, and caused significant inventory errors during a high-volume product on-sale last Sunday. Would really love customer support to get back to us to see if we can salvage a botched product on-sale for our client.
Hey guys, thanks so much for the updated review, and glad we could get everything working for you. As you've noticed, the app has a lot of settings and options, so totally agree it's a good idea to test on a live environment and to allow enough time to get things right. Anything else you need, just let us know!
Nov. 5, 2020
So far so good with this app, really fulfilled the purpose. I am still testing to see if it reduces inventory after order is paid or after other is fulfilled. My store is not live yet, so I have to monitor a bit. I bought this for inventory purpose as it's easier to bundle and no need to monitor inventory of the individual product. On another hand I can not give it 5 stars as I feel it's an expensive app for what it does.
Thanks for your positive review! If you ever find yourself in need of more advanced parts of the apps capabilities - multi section bundling, discounting, minimums - let us know, and we'd be happy to walk you through the options :)
Dec. 18, 2020
UPDATE: After a couple of months of using this app, I am updating this review. We had success with reinstalling the app. Building the app to suit our company's needs has had its share of difficulties and has taken quite a bit of time to build, but it is a good app. The support team doesn't often understand our questions, but we are getting there. Previous review: We have had a hard time with this app. We made a mistake using the dummy at first and have been trying to fix our mistake. Customer support has been slow to respond and just keeps telling us they have fixed the issue, but failed to actually fix anything while also failing to answer our questions. We are going to give the app another shot by deleting and restarting in hopes that our mistake is what caused all the issues. I will update this review if we have a more positive experience the second time around.
Sorry to hear you've run into problems. From your support ticket, it looks like there were issues with the installation that were fixed by the uninstallation and reinstallation of Bundle Builder. Hope you had a more positive experience second time around, and if you have any questions at all, please do let us know, we're here to help.
Sept. 24, 2020
Update: I was notified that the sort feature currently works for "optional products", not "required products". And that the development team is working on a future release to implement the sort feature for "required products". Thank you, Agile. I'm looking forward to this upcoming release. I have been trying to get resolution on the ability to sort the products in my bundles for several weeks now. Your tech support sent me two videos of this feature working on your end, but this sort feature does not show up at all for me. Now your tech folks are saying this feature does not exist, which is weird, because you sent me two videos of it working on your end! The ability to sort my products in my bundles is very important to me. I would appreciate a better understanding of this issue and why you are now saying this feature does not exist. Other than this issue, Bundle Builder is a great product. And I hope to get a better response from your tech support regarding this matter. Thank you.
Hey, thanks for leaving a review, and for your feature recommendation. We have indeed added this into our roadmap, and brought it forward. We'll be in touch as soon as it's live. Thanks again!
Oct. 5, 2020
UPDATE: Team reached out to help. We will be using this app. It seems to be the best option for a Bundle Builder page. ---- Basically told us we need to find a developer to make a certain part of the app work with our theme (The app reformatted the cart page, hiding the checkout button and other weird stuff). Unfortunate cause the app seemed perfect for what we are looking for.
Thanks for the review, and apologies the app didn't integrate as easily as expected. 'Mini-carts', especially those that use AJAX, can cause a few issues, but we're happy to work out any teething problems. The team will reach out today to see if we can get you up and running ASAP.