Hol Food review for Kitenzo ‑ Full Page Bundles
June 9, 2020
One of the main reasons we chose this app does not actually work. The app claims to export individual SKU data for each product in a bundle to 3rd party fulfilment apps but can't actually deliver. The app just sends the names of the included products in the "Notes" section of the order which is useless as our fulfilment software (Shipstation) does not recognize individual products like this. We thought (based on the app description) that bundled products would be exported as if a customer had simply purchased each individual product separately on our Shopify page. This is not the case and now we're being forced to manually import each and every bundle order made into Shipstation. Fix this issue please!
Our apologies for the misunderstanding, but rest assured our app does indeed support Multiple SKU bundles. As agreed, our team have just completed the installation on your store so you should be all set up. If you have any further questions we’d be more than happy to assist you!
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