Scrapbook It Shop review for Bundle Builder

Feb. 6, 2021

Started off as a great app, but unfortunately, the unresponsive customer service really let this app down. I have been waiting for my issue to be solved since the 26th of Jan, almost 2 weeks later no luck on resolving the problem. I have so much inventory that was seasonal for valentines day, and due to the 1-2 day replies and the responses not helping address the problem, I have managed to miss my window of selling and missed many orders from waiting customers. For an e-commerce business that runs 24/7, support should be available much more freely, including weekends. I asked multiple times if the team could help support me in one sitting so I would not waste more time going back and forth with more emails, this request was ignored and continued with long replies. I do not recommend, save your time and money and look elsewhere.