Taimed Society review for Kitenzo ‑ Full Page Bundles

1 / 5

May 19, 2022

I deleted this app and I am still being charged for it... I need someone to get in contact with me asap

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey Taimed Society, We've looked into your query. Shopify’s recurring app charges are billed with the next Shopify 30-day invoice. For your store, the bill on May 5 includes the app subscription from April 20-May 20. You uninstalled on May 3rd, but the Bill was created on Apr 22, 2022, but you didn’t get the invoiced charge until May 19th. Which is confusing, but unfortunately out of our control. However in this instance we'd like to offer you a refund. Please get in touch with our support team - they've sent you an email :)

Kitenzo ‑ Full Page Bundles for Shopify
Kitenzo ‑ Full Page Bundles
4.3 star
345 reviews

Custom Bundle Builder - Boost Sales & AOV with Discounts

Shopify App Store