Westley review for Kitenzo ‑ Full Page Bundles

1 / 5

June 7, 2022

Super disappointed in this app. It has so much potential yet there are 2 big issues- 1. Customer service doesn't answer your questions. Both times I've inquired about something they give a generic response and don't actually answer the issue I'm asking how to fix. I then have to waste my time asking the same question again stating that they didn't actually address my issue. 2. The multi sku option applies your bundle discount within shopify's discount section so you can't add another code at checkout. This is a problem because then customers can't use a promo we're offering on the bundle. The single sku option creates dummy products once it reaches 99 variants which they really should make clear up front. We built a whole custom flow only to find out that we'll have tons of duplicate products which messes with our SEO and website search.

Store

Westley

Using app

About 1 year

Total reviews

3

Average rating

1.0

Developer Reply

Thanks for taking the time to leave a review - we really do appreciate all feedback. Our merchant support manager has sent you an email, to try and assist, and we look forwards to resolving this for you!

Kitenzo ‑ Full Page Bundles for Shopify
Kitenzo ‑ Full Page Bundles
4.3 star
345 reviews

Custom Bundle Builder - Boost Sales & AOV with Discounts

Shopify App Store