Rating

4.7

feedback

221

Reviews

chart

#3,379

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    21%
  • Less than a year
    50%
  • More than a year
    22%

Reviews Summary

The BNB App has received overwhelmingly positive reviews, with users praising the exceptional customer service provided by Steven and Chad. Customers highlighted the quick response times, expert installation of the app, and personalized assistance in setting up the Amazon Buy Now button. Steven and Chad were commended for their professionalism, patience, and dedication to ensuring a seamless experience for users. The app itself was described as user-friendly, customizable, and effective in driving sales to Amazon listings. However, there were a few negative reviews mentioning issues with the app not working as expected and difficulties in communication with the support team.

Highlights

Exceptional customer service and support provided by Steven and Chad
User-friendly and effective app for driving sales to Amazon listings
Positive feedback on quick response times and expert installation
Some users experienced issues with the app not working as expected
Difficulties in communication with the support team

Rating Breakdown

  • 5
    92% (203 ratings)
  • 4
    4% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 17, 2024

Steven did an outstanding job in ensuring the BNB App worked seamlessly. His attention to detail and commitment to solving any issues were truly impressive. From troubleshooting technical glitches to providing timely updates, Steven's expertise was invaluable throughout the process. His proactive approach and dedication made the entire experience smooth and stress-free. I highly recommend Steven. Thank you for making everything run perfectly!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for allowing us to integrate with your store to help you do more, sell more, and grow more with Shopify and marketplace listings like Amazon. If you need anything else reach out! -Steven

5 / 5 Share

Aug. 5, 2024

Steven responded to my inquiry instantly and expertly installed the app into our theme.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for trusting us with your Amazon listings connected to your shopify store products. If we can help with anything else reach out anytime.

5 / 5 Share

June 12, 2024

Steven did a great job helping us add the button and guiding us through its use. The customer service and help for this app are very easy and fast. I have nothing but great experiences using it.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for using the BNB app and trusting us to help with your setup. We are pleased to be of service and happy to hear that everything is working well for you. If you need anything else please let us know.

1 / 5 Share

June 12, 2024

This APP erased my site completely by it's API after a year and i have lost it. I'm planing to get with them to court and make them pay for all my losses! I contacted thier support already 3 days no reply. Shopify team are trying as well but with no success.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello. I hope that you received our email yesterday seeking more information about this issue as we have not heard back from you. We would like to help you find the root cause of your Shopify store being deleted. Our app does not have an API and we did see where you had already uninstalled the app a few days ago. Please let us know what other information to have that has led to your conclusion so that we can help resolve this. Update: We have been in contact with you and with Shopify support on this matter. We have also reviewed the materials from the log file but we are still looking for the evidence that the app deleted your store. Please see our emails for more information.

5 / 5 Share

May 13, 2024

Steven was so helpful when I needed assistance with this app and overall it's very easy to use and manage.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more