Rating

4.0

feedback

64

Reviews

chart

#1,315

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    9%
  • Less than a month
    38%
  • Less than a year
    31%
  • More than a year
    3%

Reviews Summary

The reviews for the Amazon Multi-Channel Fulfillment (MCF) and Buy with Prime Shopify app are mixed, with both positive and negative feedback from users. Positive aspects highlighted in the reviews include the ease of integration, reliable support from the Amazon team, improved customer trust and conversions, and the convenience of offering fast and reliable Prime shipping. Users appreciate the seamless checkout process, the ability to manage inventory efficiently, and the overall positive impact on their businesses. However, negative feedback revolves around issues with shipping costs, lack of customization options, unsatisfactory support responses, and difficulties in resolving technical issues. Some users also expressed concerns about the app's compatibility with other Shopify features and the complexity of managing multiple products through the app.

Highlights

Ease of integration and setup, reliable support from Amazon team, improved customer trust and conversions
Issues with shipping costs, lack of customization options, unsatisfactory support responses
Efficient inventory management, seamless checkout process
Compatibility concerns with other Shopify features, complexity of managing multiple products

Rating Breakdown

  • 5
    77% (49 ratings)
  • 4
    5% (3 ratings)
  • 3
    5% (3 ratings)
  • 2
    2% (1 ratings)
  • 1
    12% (8 ratings)

Reviews with Text

  • 97% (62)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 6, 2026

I was excited about this app as it promised to simplify my fulfilment process. I’ve used MCF before and expected this to remove the need for manually entering customer details. Instead, orders are sent to Amazon but remain stuck in “processing” and never get fulfilled, an issue others have also raised. Seller Support has been extremely poor — a 45-minute investigation resulted in generic responses and no resolution.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 12, 2025

i believe it's just for US market, not Canada.

Store

mr24

Using app

3 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review, we appreciate the feedback. Please stay tuned in early 2026 as we launch in additional countries - including Canada. If you have any further questions, please don't hesitate to reach out to our support team directly.

5 / 5 Share

Dec. 1, 2025

I was really excited to use the MCF Fast Badge for my Shopify store, but at first it wouldn’t appear on my live product page—even though it showed correctly in preview. I tried everything: matching SKUs, checking inventory, adjusting permissions, reinstalling, and even having Shopify reindex the page. Nothing worked initially. However, Amazon has since fixed the issue, and the Fast Badge now displays perfectly on my site. Support was responsive throughout the process, and I appreciate that the team followed through and resolved it. The feature works exactly as promised and is a great addition for improving conversions. Very happy it’s functioning properly now. Highly recommend!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback regarding the MCF Fast badge integration with your Shopify store. We are pleased to inform you that our technical team has successfully identified and resolved the badge display issue you experienced. We appreciate your patience during the resolution process and value your feedback, which helps us improve our services. Please let us know if you need any further assistance.

1 / 5 Share

Sept. 30, 2025

As with any Amazon's product, the support is awful. Currently the app is sending fulfillment requests to Amazon, but MCF does not accept requests, nor does it provide any notification updates or support options. Amazon seller central support asks for Amazon MCF order number to proceed, which I don't have because the requests are not being received by Amazon.

Using app

19 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to share your feedback. We understand your concerns and want to let you know that our team addressed the issue, confirming full functionality. Your feedback helps us continuously improve our processes to better serve all our merchants. If you have any further concerns, please don't hesitate to reach out to our support team directly.

5 / 5 Share

Sept. 19, 2025

This required a bit of help from support but overall this will be much easier to manage, thanks to the Amazon team for maturing this from the widget code to this baked in shopify app! 5 stars

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

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