Buy with Prime
Convert more shoppers on your site with Prime benefits
Rating
4.0
feedback
61
chart
#943
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
13%
-
Less than a month
30%
-
Less than a year
43%
-
More than a year
0%
Reviews Summary
The reviews for the Buy with Prime Shopify app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include easy integration, smooth checkout process, fast and reliable shipping with Prime, increased sales, trust-building with customers, and helpful customer support. Users appreciate the convenience of offering Prime-like checkout and shipping experiences to their customers, as well as the visibility of expected delivery dates on product pages. However, negative feedback revolves around issues such as technical problems, lack of customization options, difficulties in resolving display issues, duplication of inventory, and challenges in creating draft orders. Some users also expressed dissatisfaction with the support team's responses and the app's functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 15, 2024
TOTAL SCAM DO NOT INSTALL! It's a way to steal your customers. Not only do they have no way to add your brand referral code (because why would I pay Amazon a referral fee when I'm using my own website to direct my own traffic- ARE YOU SERIOUS?!?!), customer service won't even let me request the feature. You are better off creating your own link with the brand referral code and adding it to your website, DO NOT LET THEM STEAL YOUR CUSTOMERS WITH THIS APP!
Dec. 9, 2024
What a PAIN THE ASS, Yeah, and try getting tech support. I have yet to have had any luck with Amazon's tech support. Amazon is quick to charge money for the privilege of being on their platform, ignoring the fact that you are paying for that privilege. Trying to get support for their easy-to-integrate Buy With Prime (it isn't easy) is a trip through hell. I'm not sure if Amazon is trying to help Shopify store owners or just taking their money and abandoning them. I believe Amazon wants to take our money and leave us to figure out what's happening; why aren't the buttons showing up? Why aren't there blue checkmarks? I say this because their technical support SUCKS. Anyone with any sense should save their money, and not use Amazon.
Sept. 22, 2024
It was easy to integrate, and the checkout process runs smoothly. Plus, offering fast and reliable shipping with Prime gives my store an edge, especially when competing with larger retailers. As an entrepreneur managing everything myself, this app has made it so much easier to provide a premium shopping experience without additional effort.
Thank you for much for your review. We are happy to hear about your positive experience using Buy with Prime!
Sept. 5, 2024
The merchant name appears to customers on the payment invoice as follows (My Store Admin) I have modified it but in vain. Also there are several technical problems. As usual Amazon has devastating technical problems
Thank you for your review and bringing this issue to our attention. Our team has looked into it but we would like to gather more information from you. One of our Product team members have reached out to you directly but haven't heard back. We hope to resolve your issue as soon as possible.
Aug. 2, 2024
We’ve had a deeply disappointing experience with this app. Despite submitting multiple tickets regarding display issues, the responses have been unsatisfactory. The most recent reply suggested that we are missing some CSS; however, the app fails to show any output, even without CSS. The Amazon Reviews app has some straightforward customization options available; why doesn’t Amazon Prime? After months of trying to resolve these issues, we feel like we’re going in circles with no clear resolution or accountability from the support team. In today’s tech landscape, an app should be plug-and-play. Given Amazon’s vast resources, it’s unacceptable that we have to jump through hoops for something as basic as CSS functionality, which is obviously not the reason the app doesn't print ANY output! We’re left wondering if there are any plans to address these ongoing issues. Overall, this has been a very unsatisfactory experience
Thank you for taking the time to leave a review, and I am sorry to hear about your experience. I am aware that our Support team had multiple correspondence with you and eventually helped you get set up on the widget instead of the Shopify app. I wanted to let you know that we have shared your case and feedback with our Product team so that we can continue to improve the product experience for merchants like you. Again, thank you for choosing Buy with Prime!
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