Rating

3.7

feedback

69

Reviews

chart

#1,244

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    10%
  • Less than a month
    38%
  • Less than a year
    33%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciated the ease of integration and setup of the app, as well as the benefits it brought to their businesses such as streamlining fulfillment processes, improving customer experience, and increasing conversions. Users also praised the responsive and helpful support team, particularly in resolving technical issues and providing guidance. The app was seen as a valuable tool for offering Prime benefits to customers and enhancing trust in the brand. However, on the negative side, some users faced challenges with the app not working as intended, issues with fulfillment, lack of certain features like shipping speed mapping, and poor customer support in resolving critical issues. Some users also expressed concerns about high shipping costs and limitations in the app's functionality, such as the inability to handle multiple products in a single shipment.

Highlights

Mixed feedback with positive comments on ease of integration and benefits, but negative feedback on technical issues and lack of features
Appreciation for responsive and helpful support team in resolving issues
Challenges faced by users with app not working as intended and issues with fulfillment
Positive feedback on the value of offering Prime benefits to customers and enhancing brand trust
Concerns raised by users on high shipping costs and limitations in app's functionality

Rating Breakdown

  • 5
    74% (51 ratings)
  • 4
    4% (3 ratings)
  • 3
    4% (3 ratings)
  • 2
    3% (2 ratings)
  • 1
    14% (10 ratings)

Reviews with Text

  • 97% (67)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 16, 2026

Worked as intended. I was enrolled in a pilot to test additional features and the onboarding and communication was great and responsive.

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! We're so happy the app is serving you well and appreciate your participation and activation of the additional features!

5 / 5 Share

March 15, 2026

At first, we struggled to get the app working and installed and uninstalled it a few times. But once we followed the basic setup instructions properly, it worked flawlessly. Previously, we were manually entering order details to fulfil orders through Amazon MCF. Now, every time we get an order in the UK or the US, we just click a button in Shopify. It has completely changed our workflow and allowed us to focus on growing the business instead of managing fulfilment. We were even thinking about setting up our own warehouse, but now 90% of our shipments go through Amazon services via this app.

Store

NIROBI

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! We're so happy the app is serving you well in the US and UK. We're also making additional countries available in April if applicable to your business.

1 / 5 Share

Feb. 20, 2026

Isn't working anymore.

Using app

3 months

Total reviews

6

Average rating

3.8

Developer Reply

Thank you for taking time to share feedback and surface this issue. Our team investigated, found the edge case that was causing the error, and delivered a fix. We validated that the app is working correctly on your store and would like to invite you to confirm and continue your operations. Thank you again and please let us know if we can help in any other way.

1 / 5 Share

Feb. 16, 2026

The app is currently unusable. It is stuck indefinitely on "Loading catalog data in progress." After inspecting the console, I found a major authentication flaw in your API connection: {"message":"1 validation error detected: Value null at 'shopifySessionToken' failed to satisfy constraint: Member must not be null"}. How is it possible that the session token is null when the connection is through Shopify's own platform? Furthermore, the API response confirms that the operation bulk_fulfillment_update for my domain (ayaecofashion.myshopify.com) does not exist. This lack of maintenance is directly affecting my sales and inventory management. Please address this backend failure immediately.

Using app

5 months

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for taking time to share feedback and surface this issue. Our team is actively looking into resolving it, and we will updated as soon as we can when fixed. 2/19 - Thanks you again for sharing feedback and letting us know about the issue. We have resolved it and would like to invite you to use the app - please let us know how we can help get you started.

2 / 5 Share

Feb. 7, 2026

Why is shipping speed mapping not available?

Using app

About 3 hours

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for taking the time to share your feedback. Shipping speed mapping is available in the app: 1. On the app home screen, select 'Configure shipping options'. 2. At the bottom of the shipping options page, you'll see all shipping rates you've configured for your store (across all shipping profiles). For each rate, you can select the MCF speed you'd like to apply by opening the drop-down menu in the 'Shipping speed' column. Please don't hesitate to reach out to our support team directly if you have any additional questions or would like more guidance.

All reviews

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