Amazon MCF and Buy with Prime

Love how easy it is to set up catalog items and sync products… great app!

We've been using this for a few months while we switched 3PL providers- customers love the fast shipping and since we already have inventory in Amazon its a no-brainer. We just added buy with prime and found our conversion rates improved due to the simplicity and speed that customers receive the orders. We are are not going back! Its important to note you don't pay amazon any fees other than fulfillment so it's actually cheaper than our regular 3PL for faster service.

We've been using this app to provide a smoother purchasing experience for eligible customers, and it's been a valuable addition to our store. The integration with Shopify is straightforward, and managing everything from the Shopify admin makes day-to-day operations much easier.

配送オプションのDelivery instructionsを選べないため、デフォルトの「無人配達(置き配)」になる。 これが原因でトラブルになったため、使用はやめました。

This app solved a few pain-points for us at once - namely allowing us to automate fulfillment while utilizing our Amazon FBA inventory to fulfill orders to our Shopify site. This simplified our inventory management strategy and saves us time. The Buy With Prime feature gets used by customers who want fast free shipping, and we've had a few comment to us how much they like that feature as it takes the guesswork out of when they will receive the item. It's fairly straight forward to set up and the MCF/BWP support is great.

Customers are receiving the wrong products even though our SKUs are mapped correctly and every product package has the correct barcode. This is a serious fulfillment issue that directly affects customer trust and creates additional costs for our business. What makes the situation worse is how difficult it is to reach Amazon support and get a meaningful investigation for such a critical problem. An app handling order fulfillment needs reliable SKU accuracy and accessible support when something goes wrong. Unfortunately, our experience with Amazon MCF has been extremely frustrating recently.

Amazon BWP is injecting a 'Amazon prime free shipping' line into my checkout, even though I have BWP turned off entirely. I have reached out to support twice, and I'm brushed off. Customers are able to checkout for free when they should be charged $7 for shipping, and I'm left covering this shipping cost.

the help was great, however it was frustrating because i could no upload screen shots - but i was able to get done what i had set out to accomplish. Dimple and Daniel were wonderful but i lost the chat with Daniel and could not get back in

Awesome support!

The customer support is horrible

Worst application, simple does not works, Amazon support is useless.

MCF / Buy with Prime has saved my life as a business owner who is too busy to pack orders for my website. The product catalog syncs seamlessly. We have it running in the US and now we just launched MCF Canada and this is the best thing to have ever happened for our business. Thank you Wayne and team for serving us. LOVE IT!

Worked as intended. I was enrolled in a pilot to test additional features and the onboarding and communication was great and responsive.

At first, we struggled to get the app working and installed and uninstalled it a few times. But once we followed the basic setup instructions properly, it worked flawlessly. Previously, we were manually entering order details to fulfil orders through Amazon MCF. Now, every time we get an order in the UK or the US, we just click a button in Shopify. It has completely changed our workflow and allowed us to focus on growing the business instead of managing fulfilment. We were even thinking about setting up our own warehouse, but now 90% of our shipments go through Amazon services via this app.

Isn't working anymore.

Why is shipping speed mapping not available?

I was excited about this app as it promised to simplify my fulfilment process. I’ve used MCF before and expected this to remove the need for manually entering customer details. Instead, orders are sent to Amazon but remain stuck in “processing” and never get fulfilled, an issue others have also raised. Seller Support has been extremely poor — a 45-minute investigation resulted in generic responses and no resolution.

i believe it's just for US market, not Canada.