Rating
3.6
Feedback
72
Reviews
Chart
#1,290
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the convenience and time-saving benefits of the app, especially in terms of streamlining the fulfillment process and syncing product catalogs seamlessly. The app has been described as a game-changer for businesses, allowing them to focus on growth rather than logistics. Users also praise the responsive support team and the improvements in customer experience, such as offering fast and reliable Prime shipping. However, on the negative side, there are complaints about issues with app functionality, poor customer support, and challenges with shipping costs and order fulfillment. Some users have experienced technical difficulties, authentication flaws, and limitations in features like shipping speed mapping. Additionally, there are concerns about the app's compatibility with different markets and the complexity of managing multiple products and shipments through Amazon's fulfillment network.

Time spent using app
How long merchants keep the app installed.
Less than an hour 12%
Less than a day 10%
Less than a month 36%
Less than a year 36%
More than a year 6%
All reviews
4 / 5 Share
June 4, 2026

the help was great, however it was frustrating because i could no upload screen shots - but i was able to get done what i had set out to accomplish. Dimple and Daniel were wonderful but i lost the chat with Daniel and could not get back in

Store Using app Total reviews Average rating
Double-Scoop Over 2 years 1 4.0
Developer Reply

Thank you for sharing this feedback! Great to hear that about the final positive outcome. We acknowledge that uploading screenshots to the conversation with support is valuable - and will work on adding this functionality.

5 / 5 Share
May 29, 2026

Awesome support!

Store Using app Total reviews Average rating
GetMTE About 2 years 2 5.0
Developer Reply

Thank you so much!

1 / 5 Share
April 27, 2026

The customer support is horrible

Store Using app Total reviews Average rating
ActivMend About 1 year 1 1.0
1 / 5 Share
April 16, 2026

Worst application, simple does not works, Amazon support is useless.

Store Using app Total reviews Average rating
Napillus 6 months 2 3.0
Developer Reply

Thank you for taking time to share feedback and surface this issue. Our team immediately started investigating and found the bug - and we can confirm it is now resolved. We would like to humbly invite you to complete onboarding now - please let us know how we can help to make sure everything is running smoothly for you.

5 / 5 Share
April 15, 2026

MCF / Buy with Prime has saved my life as a business owner who is too busy to pack orders for my website. The product catalog syncs seamlessly. We have it running in the US and now we just launched MCF Canada and this is the best thing to have ever happened for our business. Thank you Wayne and team for serving us. LOVE IT!

Store Using app Total reviews Average rating
Fadwa Masala 9 months 2 5.0
Developer Reply

Thank you so much! We're so happy the app is serving you well and helping you grow your business!

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