Amazon MCF and Buy with Prime
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the convenience and time-saving benefits of the app, especially in terms of streamlining the fulfillment process and syncing product catalogs seamlessly. The app has been described as a game-changer for businesses, allowing them to focus on growth rather than logistics. Users also praise the responsive support team and the improvements in customer experience, such as offering fast and reliable Prime shipping. However, on the negative side, there are complaints about issues with app functionality, poor customer support, and challenges with shipping costs and order fulfillment. Some users have experienced technical difficulties, authentication flaws, and limitations in features like shipping speed mapping. Additionally, there are concerns about the app's compatibility with different markets and the complexity of managing multiple products and shipments through Amazon's fulfillment network.
the help was great, however it was frustrating because i could no upload screen shots - but i was able to get done what i had set out to accomplish. Dimple and Daniel were wonderful but i lost the chat with Daniel and could not get back in
Thank you for sharing this feedback! Great to hear that about the final positive outcome. We acknowledge that uploading screenshots to the conversation with support is valuable - and will work on adding this functionality.
Awesome support!
Thank you so much!
The customer support is horrible
Worst application, simple does not works, Amazon support is useless.
Thank you for taking time to share feedback and surface this issue. Our team immediately started investigating and found the bug - and we can confirm it is now resolved. We would like to humbly invite you to complete onboarding now - please let us know how we can help to make sure everything is running smoothly for you.
MCF / Buy with Prime has saved my life as a business owner who is too busy to pack orders for my website. The product catalog syncs seamlessly. We have it running in the US and now we just launched MCF Canada and this is the best thing to have ever happened for our business. Thank you Wayne and team for serving us. LOVE IT!
Thank you so much! We're so happy the app is serving you well and helping you grow your business!
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