Rating

3.5

feedback

72

Reviews

chart

#1,184

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    10%
  • Less than a month
    36%
  • Less than a year
    35%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciated the ease of integration and setup of the app, as well as the benefits it brought to their businesses such as streamlining fulfillment processes, improving customer experience, and increasing conversions. Users also praised the responsive and helpful support team, particularly in resolving technical issues and providing guidance. The app was seen as a valuable tool for offering Prime benefits to customers and enhancing trust in the brand. However, on the negative side, some users faced challenges with the app not working as intended, issues with fulfillment, lack of certain features like shipping speed mapping, and poor customer support in resolving critical issues. Some users also expressed concerns about high shipping costs and limitations in the app's functionality, such as the inability to handle multiple products in a single shipment.

Highlights

Mixed feedback with positive comments on ease of integration and benefits, but negative feedback on technical issues and lack of features
Appreciation for responsive and helpful support team in resolving issues
Challenges faced by users with app not working as intended and issues with fulfillment
Positive feedback on the value of offering Prime benefits to customers and enhancing brand trust
Concerns raised by users on high shipping costs and limitations in app's functionality

Rating Breakdown

  • 5
    72% (52 ratings)
  • 4
    4% (3 ratings)
  • 3
    4% (3 ratings)
  • 2
    3% (2 ratings)
  • 1
    17% (12 ratings)

Reviews with Text

  • 97% (70)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 27, 2026

The customer support is horrible

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

April 16, 2026

Worst application, simple does not works, Amazon support is useless.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking time to share feedback and surface this issue. Our team immediately started investigating and found the bug - and we can confirm it is now resolved. We would like to humbly invite you to complete onboarding now - please let us know how we can help to make sure everything is running smoothly for you.

5 / 5 Share

April 15, 2026

MCF / Buy with Prime has saved my life as a business owner who is too busy to pack orders for my website. The product catalog syncs seamlessly. We have it running in the US and now we just launched MCF Canada and this is the best thing to have ever happened for our business. Thank you Wayne and team for serving us. LOVE IT!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We're so happy the app is serving you well and helping you grow your business!

5 / 5 Share

March 16, 2026

Worked as intended. I was enrolled in a pilot to test additional features and the onboarding and communication was great and responsive.

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! We're so happy the app is serving you well and appreciate your participation and activation of the additional features!

5 / 5 Share

March 15, 2026

At first, we struggled to get the app working and installed and uninstalled it a few times. But once we followed the basic setup instructions properly, it worked flawlessly. Previously, we were manually entering order details to fulfil orders through Amazon MCF. Now, every time we get an order in the UK or the US, we just click a button in Shopify. It has completely changed our workflow and allowed us to focus on growing the business instead of managing fulfilment. We were even thinking about setting up our own warehouse, but now 90% of our shipments go through Amazon services via this app.

Store

NIROBI

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! We're so happy the app is serving you well in the US and UK. We're also making additional countries available in April if applicable to your business.

All reviews

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