Buy with Prime
Convert more shoppers on your site with Prime benefits
Rating
4.0
feedback
61
chart
#947
All reviews
Rating Breakdown
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Dec. 15, 2024
TOTAL SCAM DO NOT INSTALL! It's a way to steal your customers. Not only do they have no way to add your brand referral code (because why would I pay Amazon a referral fee when I'm using my own website to direct my own traffic- ARE YOU SERIOUS?!?!), customer service won't even let me request the feature. You are better off creating your own link with the brand referral code and adding it to your website, DO NOT LET THEM STEAL YOUR CUSTOMERS WITH THIS APP!
Dec. 9, 2024
What a PAIN THE ASS, Yeah, and try getting tech support. I have yet to have had any luck with Amazon's tech support. Amazon is quick to charge money for the privilege of being on their platform, ignoring the fact that you are paying for that privilege. Trying to get support for their easy-to-integrate Buy With Prime (it isn't easy) is a trip through hell. I'm not sure if Amazon is trying to help Shopify store owners or just taking their money and abandoning them. I believe Amazon wants to take our money and leave us to figure out what's happening; why aren't the buttons showing up? Why aren't there blue checkmarks? I say this because their technical support SUCKS. Anyone with any sense should save their money, and not use Amazon.
Sept. 22, 2024
It was easy to integrate, and the checkout process runs smoothly. Plus, offering fast and reliable shipping with Prime gives my store an edge, especially when competing with larger retailers. As an entrepreneur managing everything myself, this app has made it so much easier to provide a premium shopping experience without additional effort.
Thank you for much for your review. We are happy to hear about your positive experience using Buy with Prime!
Sept. 5, 2024
The merchant name appears to customers on the payment invoice as follows (My Store Admin) I have modified it but in vain. Also there are several technical problems. As usual Amazon has devastating technical problems
Thank you for your review and bringing this issue to our attention. Our team has looked into it but we would like to gather more information from you. One of our Product team members have reached out to you directly but haven't heard back. We hope to resolve your issue as soon as possible.
Aug. 2, 2024
We’ve had a deeply disappointing experience with this app. Despite submitting multiple tickets regarding display issues, the responses have been unsatisfactory. The most recent reply suggested that we are missing some CSS; however, the app fails to show any output, even without CSS. The Amazon Reviews app has some straightforward customization options available; why doesn’t Amazon Prime? After months of trying to resolve these issues, we feel like we’re going in circles with no clear resolution or accountability from the support team. In today’s tech landscape, an app should be plug-and-play. Given Amazon’s vast resources, it’s unacceptable that we have to jump through hoops for something as basic as CSS functionality, which is obviously not the reason the app doesn't print ANY output! We’re left wondering if there are any plans to address these ongoing issues. Overall, this has been a very unsatisfactory experience
Thank you for taking the time to leave a review, and I am sorry to hear about your experience. I am aware that our Support team had multiple correspondence with you and eventually helped you get set up on the widget instead of the Shopify app. I wanted to let you know that we have shared your case and feedback with our Product team so that we can continue to improve the product experience for merchants like you. Again, thank you for choosing Buy with Prime!
July 18, 2024
Since I started using Buy with Prime, I see more sales coming in to my Shopify store. I like how I can offer Prime-like checkout and shipping experience to my customers as a small business owner. The app is pretty easy to use as well.
Thank you so much for your review! It's great to hear that Buy with Prime has been helpful to you.
March 15, 2024
PLEASE PLEASE PLEASE NO MATTER WHAT YOU DO DO NOT INSTALL THIS. IT DUPLICATED MY INVENTORY ON SHOPIFY AND EVEN NOW THAT IT IS UNINSTALLED IT IS STILL SHOWING IN MY BACKEND. What is worse is that now that ive unistalled it, it left the amazon inventory behind in a ghost warehouse. Luckily we have about 50 skus... so the cleanup will take time but not ruin us.
We're sorry to hear about your experience and the inventory issues. We would like to understand the issues in details and hope to make things right for you again. Please give us a chance and contact us at [email protected]
Jan. 18, 2024
It was easy to set up on our site and works as intended. The Buy with Prime team has also been helpful with questions that came up during implementation. We like that it displays the expected delivery date to shoppers on our product pages. Since its implementation, we've noticed a conversion uplift on our site.
Jan. 17, 2024
Once we connected this app and matched products, we were no longer able to create Draft orders in Shopify containing these products even though we had inventory in or non-Amazon location. For this reason we cannot use the app. Amazon support was lacking. The installation call was quick, but no testing was done.
We're sorry to hear the experience wasn't up to your expectations. We would like to connect you with our team for more support and hope to make things right and get you up and running with Buy with Prime! Please contact us at [email protected]
Dec. 12, 2023
Fake marketing to get your app installed with store.
Hi PR Pro Sports! We're sorry to hear the experience wasn't up to your expectations. We're connecting you with our technical onboarding team for more support and hope to make things right and get you up and running with Buy with Prime!
Nov. 29, 2023
Establishing trust with customers with an unknown brand is difficult. The reason I like Buy with Prime is that the Prime Badge is instantly recognizable. It puts customers minds at ease knowing that they will receive their items soon. And the return process through Amazon's fulfillment network makes things easy. The Amazon implementation team was very helpful in gettingmy website setup.
Nov. 9, 2023
App version missed Amazon Reviews and Separate Cart features from Code version. Installation needs a new BWP account. Other than those, an ok app. Removed app and will not reinstall until those issues fixed.
Thanks for your review, JL Prime! We're sorry the app didn't meet your expectations, and we appreciate your feedback about the need for cart and reviews functionality. We're always looking for ways to improve our product and will let you know as new features become available!
Nov. 9, 2023
This App is way better than manual installation Amazon first rolled out for Buy with Prime. Integrates well with the store, and is easier to control on a per-item basis. Also nice that we can see Prime activity in the same interface as our normal orders. Well done!
Nov. 7, 2023
Nicely built. Very easy to integrate In less that 30 min its live and working. Settings and all easy to do and easy to understand. Enabling products to offer prime pretty easy and also has CSV option for bulk update which is great. Check out is happening on Shopify so it will track conversions with the marketing channels/Google analytics we are using which is a good thing.
Nov. 3, 2023
This app is surprisingly easy to navigate! I have been selling with Amazon for 3 years and using the Buy with Prime Merchant Center (separate website) for up to 1 year. I am so happy that they created a Shopify App to help manage my orders easily. I had some trouble initially getting set up, but the Buy with Prime Support Team (separate website) helped resolve my issues quickly. This app gets 5 stars for being easy to use and for customer service resolving my problems quickly! Thank you, Amazon! I just know that my sales will increase!
Nov. 3, 2023
Fantastic app and support from the Buy with Prime team. Excited to have this up and running on our site, I think it's a great value prop for customers with the guaranteed shipping times. Excited to see them add new features as time goes on!
Nov. 2, 2023
Very easy setup and connection from our Amazon seller to our Shopify store. Our SKU's matched and things were up and running in no time. Buy with Prime button looks smooth. Had an issue with our bulk update file but the customer service team was quick to answer and provide us with a solution.
Nov. 2, 2023
Did the beta bwp which worked well. They're having me transition over which has been a bit of a hassle and isn't showing up on my site yet. Giving it a day.
Oct. 31, 2023
I ran into several roadblocks installing the Buy with Prime app in Shopify. Seller support was eventually able to whitelist my domain. I now have the Buy With Prime app connected to my Shopify store. Using the new Buy With Prime app within Shopify is a much better user experience than the previous way of managing BWP orders. There is no longer the need to copy code to your websites product listing to enable the BWP order button.