Amazon MCF and Buy with Prime
Use MCF and Buy with Prime to fulfill your Shopify...
Rating
4.3
feedback
58
chart
#1,422
All reviews
Review RSS Feed
Sept. 30, 2025
As with any Amazon's product, the support is awful. Currently the app is sending fulfillment requests to Amazon, but MCF does not accept requests, nor does it provide any notification updates or support options. Amazon seller central support asks for Amazon MCF order number to proceed, which I don't have because the requests are not being received by Amazon.
Sept. 19, 2025
This required a bit of help from support but overall this will be much easier to manage, thanks to the Amazon team for maturing this from the widget code to this baked in shopify app! 5 stars
July 17, 2025
Thank you to the team for looking into our concerns. We're glad to share that the bugs affecting the Fast badges on our store have now been resolved. Appreciate the support and follow-through on this.
Thank you for the update and for giving us the opportunity to make things right! We're so glad to hear the Fast badge issues have been resolved. Your feedback helps us improve, and we truly appreciate your patience and support.
June 27, 2025
Outstanding support—truly one of the best experiences we've had! Thank you so much. We're proud to be 100% Amazon fans. As active sellers with a wide range of products, we're grateful to be part of the Amazon family!
We are so thrilled to hear that you have a great experience! Thank you.
June 25, 2025
June 19, 2025
Good support, fast and friendly
Thank you for the positive review!
June 12, 2025
Amazon's Team is highly supportive and responsive. Learning some of the settings here and hiccups has been a challenge when the app was brand new but Amazon in typical fashion supported us and we are running smooth now. This app is highly beneficial to our company.
Thanks for leaving a great review! Our team is always happy to support our merchants. Please don't hesitate to reach out if you encounter any issues in the future.
June 6, 2025
As the team behind windshieldwipers.com, we can confidently say that integrating the Amazon Multi-Channel Fulfillment (MCF) and Buy with Prime Shopify app has been an absolute game-changer for our business! The setup was incredibly straightforward, with a seamless three-step connection process that had us up and running in no time. The app automatically syncs our Shopify catalog, making product management a breeze. The Buy with Prime feature has elevated our customer experience to new heights. Offering fast, reliable Prime shipping has given us a competitive edge, and our customers love the smooth checkout process. We've noticed a significant boost in trust and conversions since implementing it. Plus, Amazon MCF has streamlined our fulfillment process, allowing us to focus on growing our business rather than worrying about logistics. The support team is top-notch, always ready to assist with any questions or issues. This app is a must-have for any Shopify store looking to scale efficiently and provide a premium shopping experience. We couldn't be happier with the results! Highly recommend to any e-commerce business aiming to level up!
Thank you for your kind words! It makes our day to know it's making a difference for you. We’re always working to make it even better, so if you ever have ideas or questions, don’t hesitate to reach out!
June 5, 2025
This app is a great unified experience and makes it easy to manage everything regarding buy with prime.
Thank you so much for your review. We’re thrilled to hear that you’re enjoying the app and finding it helpful. Your feedback means a lot to us and motivates our team to keep improving and adding more value.
May 14, 2025
Great app! Works like a champ
Thank you so much for your review! We're thrilled to hear you're enjoying the app.
May 2, 2025
The new MCF/BWP has been a huge game changer for product management, customer experience and order conversion rate.
Thank you so much for your review. It's great to hear that Buy with Prime and MCF have been helpful to your business!
April 28, 2025
These are my thoughts on Amazon's warehousing and shipping plugin for Shopify. I've been using it for about a week or so. I have around 10 products on Amazon, which is fine. However, when people purchase a product on our website, the shipping cost, for a $20 to $40 product, runs about $9. That's pickpack shipping, maybe a bit over $9. Now, here's the big problem besides the fact that low-cost items are really bad to ship through this MCF program. The main issue is that on your own website, you have a variety of products. Sometimes people will buy two of one product, three of another, and four of a fourth. So you might have four different products in the shopping cart. When it's sent to Amazon, instead of picking, packing, and shipping all four in one package, they might ship the four items in four different packages. This costs you four different shipping amounts. Rather than saving on shipping like a normal pickpack shipping warehouse would do, with Amazon you can't save on shipping. They will ship it out, but they will charge you shipping for each product. It's kind of horrible. If a customer orders 10 products, Amazon could split that into four different packages and you'll pay for the four different charges on shipping. Instead of one box with all 10 products, you're now paying four different shipping charges for the one order. It's pretty crazy. If you sell one product on Shopify that's over $40 and have it in Amazon for over $40 too, then you might be okay for one product. But if people buy in bulk from you, you'll be eaten alive by the charges that come with pickpack shipping. If they split up the shipment into two or three shipments, you'll pay for two or three separate shipments. I'm learning that it's not cost-effective if you have lots of products on your website and ask Amazon to ship a bundle of stuff because they'll separate it into different packages and you'll pay way more in shipping than if you did it in-house or had one warehouse where things get shipped from. Amazon is great for selling on Amazon because people like Prime. But it's horrible to use as a warehousing source because of the many multiple packages and fees associated with them that can be generated from a single order on your website. You have to be very careful what you use MCF for. If it's a pricey product over $40 and you only sell that one item, it might be fine. But if you're selling products between $2 to $20 or have lots of products and people typically buy several at once from your website, you won't be happy because Amazon can split those shipments up and you'll face many shipping fee costs eating away your profit. Initially, I thought this would be a life-saving, game-changing tool. But after using it for a week or two, I'm realizing I'm paying way too much in fees for packages sometimes split into multiple shipments. Lastly, there are times when people purchase four different products and Amazon only fulfills one of those products. On Shopify, I still have to manually fulfill the other three. Even if you have inventory in Amazon and there's no configuration in the app or on Amazon to tell them to do all or nothing. If they only have one product in their warehouses and can only ship that one product because Amazon splits up your inventory across different warehouses, they should at least inform you if they can't fulfill the whole order so you can decide whether to cancel or proceed with partial shipment. Shopify and Amazon's warehousing solution is very limited and costly. I don't recommend it if you have lots of products or many products under $20 because the overwhelming shipping charges will eat up any profit. Anyway, I hope Amazon gets this fixed or provides a way to have a solution that makes shipping multiple products through them profitable.
Thank you so much for leaving a very thorough review. We appreciated that you were taking the time to provide your feedback with us. Regarding your concern about how we split shipments and charge merchants, there might be some misunderstanding. Based on the multi-unit order scenario you described, the charges for that order should be based on a total UPO of 10, regardless of how Amazon splits the shipments. If you experienced different charges than expected, we would like to review the charges of that order and make it right for you if there are billing errors. Please expect one of our team members to reach out to you through email soon.
Aug. 2, 2024
We’ve had a deeply disappointing experience with this app. Despite submitting multiple tickets regarding display issues, the responses have been unsatisfactory. The most recent reply suggested that we are missing some CSS; however, the app fails to show any output, even without CSS. The Amazon Reviews app has some straightforward customization options available; why doesn’t Amazon Prime? After months of trying to resolve these issues, we feel like we’re going in circles with no clear resolution or accountability from the support team. In today’s tech landscape, an app should be plug-and-play. Given Amazon’s vast resources, it’s unacceptable that we have to jump through hoops for something as basic as CSS functionality, which is obviously not the reason the app doesn't print ANY output! We’re left wondering if there are any plans to address these ongoing issues. Overall, this has been a very unsatisfactory experience
Thank you for taking the time to leave a review, and I am sorry to hear about your experience. I am aware that our Support team had multiple correspondence with you and eventually helped you get set up on the widget instead of the Shopify app. I wanted to let you know that we have shared your case and feedback with our Product team so that we can continue to improve the product experience for merchants like you. Again, thank you for choosing Buy with Prime!
March 15, 2024
PLEASE PLEASE PLEASE NO MATTER WHAT YOU DO DO NOT INSTALL THIS. IT DUPLICATED MY INVENTORY ON SHOPIFY AND EVEN NOW THAT IT IS UNINSTALLED IT IS STILL SHOWING IN MY BACKEND. What is worse is that now that ive unistalled it, it left the amazon inventory behind in a ghost warehouse. Luckily we have about 50 skus... so the cleanup will take time but not ruin us.
We're sorry to hear about your experience and the inventory issues. We would like to understand the issues in details and hope to make things right for you again. We've reached out to you through email and we haven't heard back. Please give us a chance and connect with us. You can also create a case at [email protected]
Jan. 18, 2024
It was easy to set up on our site and works as intended. The Buy with Prime team has also been helpful with questions that came up during implementation. We like that it displays the expected delivery date to shoppers on our product pages. Since its implementation, we've noticed a conversion uplift on our site.
Jan. 17, 2024
Once we connected this app and matched products, we were no longer able to create Draft orders in Shopify containing these products even though we had inventory in or non-Amazon location. For this reason we cannot use the app. Amazon support was lacking. The installation call was quick, but no testing was done.
We're sorry to hear the experience wasn't up to your expectations. We would like to connect you with our team for more support and hope to make things right and get you up and running with Buy with Prime! Please contact us at [email protected]
Dec. 12, 2023
Fake marketing to get your app installed with store.
Hi PR Pro Sports! We're sorry to hear the experience wasn't up to your expectations. We're connecting you with our technical onboarding team for more support and hope to make things right and get you up and running with Buy with Prime!
Nov. 29, 2023
Establishing trust with customers with an unknown brand is difficult. The reason I like Buy with Prime is that the Prime Badge is instantly recognizable. It puts customers minds at ease knowing that they will receive their items soon. And the return process through Amazon's fulfillment network makes things easy. The Amazon implementation team was very helpful in gettingmy website setup.
Nov. 9, 2023
App version missed Amazon Reviews and Separate Cart features from Code version. Installation needs a new BWP account. Other than those, an ok app. Removed app and will not reinstall until those issues fixed.
Thanks for your review, JL Prime! We're sorry the app didn't meet your expectations, and we appreciate your feedback about the need for cart and reviews functionality. We're always looking for ways to improve our product and will let you know as new features become available!
Nov. 9, 2023
This App is way better than manual installation Amazon first rolled out for Buy with Prime. Integrates well with the store, and is easier to control on a per-item basis. Also nice that we can see Prime activity in the same interface as our normal orders. Well done!