All reviews

Rating Breakdown

  • 5
    80% (47 ratings)
  • 4
    5% (3 ratings)
  • 3
    5% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (6 ratings)
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5 / 5 Share

Sept. 22, 2024

It was easy to integrate, and the checkout process runs smoothly. Plus, offering fast and reliable shipping with Prime gives my store an edge, especially when competing with larger retailers. As an entrepreneur managing everything myself, this app has made it so much easier to provide a premium shopping experience without additional effort.

Using app

--

Total reviews

6

Average rating

5.0

1 / 5 Share

Sept. 5, 2024

The merchant name appears to customers on the payment invoice as follows (My Store Admin) I have modified it but in vain. Also there are several technical problems. As usual Amazon has devastating technical problems

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review and bringing this issue to our attention. Our team has looked into it but we would like to gather more information from you. One of our Product team members have reached out to you directly but haven't heard back. We hope to resolve your issue as soon as possible.

1 / 5 Share

Aug. 2, 2024

We’ve had a deeply disappointing experience with this app. Despite submitting multiple tickets regarding display issues, the responses have been unsatisfactory. The most recent reply suggested that we are missing some CSS; however, the app fails to show any output, even without CSS. The Amazon Reviews app has some straightforward customization options available; why doesn’t Amazon Prime? After months of trying to resolve these issues, we feel like we’re going in circles with no clear resolution or accountability from the support team. In today’s tech landscape, an app should be plug-and-play. Given Amazon’s vast resources, it’s unacceptable that we have to jump through hoops for something as basic as CSS functionality, which is obviously not the reason the app doesn't print ANY output! We’re left wondering if there are any plans to address these ongoing issues. Overall, this has been a very unsatisfactory experience

Using app

7 months

Total reviews

3

Average rating

1.3

Developer Reply

Thank you for taking the time to leave a review, and I am sorry to hear about your experience. I am aware that our Support team had multiple correspondence with you and eventually helped you get set up on the widget instead of the Shopify app. I wanted to let you know that we have shared your case and feedback with our Product team so that we can continue to improve the product experience for merchants like you. Again, thank you for choosing Buy with Prime!

5 / 5 Share

July 18, 2024

Since I started using Buy with Prime, I see more sales coming in to my Shopify store. I like how I can offer Prime-like checkout and shipping experience to my customers as a small business owner. The app is pretty easy to use as well.

Store

TGSF

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! It's great to hear that Buy with Prime has been helpful to you.

1 / 5 Share

March 15, 2024

PLEASE PLEASE PLEASE NO MATTER WHAT YOU DO DO NOT INSTALL THIS. IT DUPLICATED MY INVENTORY ON SHOPIFY AND EVEN NOW THAT IT IS UNINSTALLED IT IS STILL SHOWING IN MY BACKEND. What is worse is that now that ive unistalled it, it left the amazon inventory behind in a ghost warehouse. Luckily we have about 50 skus... so the cleanup will take time but not ruin us.

Using app

16 days

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry to hear about your experience and the inventory issues. We would like to understand the issues in details and hope to make things right for you again. Please give us a chance and contact us at [email protected]

5 / 5 Share

Jan. 18, 2024

It was easy to set up on our site and works as intended. The Buy with Prime team has also been helpful with questions that came up during implementation. We like that it displays the expected delivery date to shoppers on our product pages. Since its implementation, we've noticed a conversion uplift on our site.

Using app

About 1 year

Total reviews

3

Average rating

4.7

1 / 5 Share

Jan. 17, 2024

Once we connected this app and matched products, we were no longer able to create Draft orders in Shopify containing these products even though we had inventory in or non-Amazon location. For this reason we cannot use the app. Amazon support was lacking. The installation call was quick, but no testing was done.

Store

Velaasa

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

We're sorry to hear the experience wasn't up to your expectations. We would like to connect you with our team for more support and hope to make things right and get you up and running with Buy with Prime! Please contact us at [email protected]

1 / 5 Share

Dec. 12, 2023

Fake marketing to get your app installed with store.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi PR Pro Sports! We're sorry to hear the experience wasn't up to your expectations. We're connecting you with our technical onboarding team for more support and hope to make things right and get you up and running with Buy with Prime!

5 / 5 Share

Nov. 29, 2023

Establishing trust with customers with an unknown brand is difficult. The reason I like Buy with Prime is that the Prime Badge is instantly recognizable. It puts customers minds at ease knowing that they will receive their items soon. And the return process through Amazon's fulfillment network makes things easy. The Amazon implementation team was very helpful in gettingmy website setup.

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 9, 2023

App version missed Amazon Reviews and Separate Cart features from Code version. Installation needs a new BWP account. Other than those, an ok app. Removed app and will not reinstall until those issues fixed.

Using app

17 days

Total reviews

6

Average rating

3.8

Developer Reply

Thanks for your review, JL Prime! We're sorry the app didn't meet your expectations, and we appreciate your feedback about the need for cart and reviews functionality. We're always looking for ways to improve our product and will let you know as new features become available!

5 / 5 Share

Nov. 9, 2023

This App is way better than manual installation Amazon first rolled out for Buy with Prime. Integrates well with the store, and is easier to control on a per-item basis. Also nice that we can see Prime activity in the same interface as our normal orders. Well done!

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 7, 2023

Nicely built. Very easy to integrate In less that 30 min its live and working. Settings and all easy to do and easy to understand. Enabling products to offer prime pretty easy and also has CSV option for bulk update which is great. Check out is happening on Shopify so it will track conversions with the marketing channels/Google analytics we are using which is a good thing.

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 6, 2023

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

This app is surprisingly easy to navigate! I have been selling with Amazon for 3 years and using the Buy with Prime Merchant Center (separate website) for up to 1 year. I am so happy that they created a Shopify App to help manage my orders easily. I had some trouble initially getting set up, but the Buy with Prime Support Team (separate website) helped resolve my issues quickly. This app gets 5 stars for being easy to use and for customer service resolving my problems quickly! Thank you, Amazon! I just know that my sales will increase!

Store

JenDore

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Fantastic app and support from the Buy with Prime team. Excited to have this up and running on our site, I think it's a great value prop for customers with the guaranteed shipping times. Excited to see them add new features as time goes on!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Very easy setup and connection from our Amazon seller to our Shopify store. Our SKU's matched and things were up and running in no time. Buy with Prime button looks smooth. Had an issue with our bulk update file but the customer service team was quick to answer and provide us with a solution.

Using app

9 months

Total reviews

4

Average rating

5.0

3 / 5 Share

Nov. 2, 2023

Did the beta bwp which worked well. They're having me transition over which has been a bit of a hassle and isn't showing up on my site yet. Giving it a day.

Using app

5 months

Total reviews

12

Average rating

4.3

4 / 5 Share

Oct. 31, 2023

I ran into several roadblocks installing the Buy with Prime app in Shopify. Seller support was eventually able to whitelist my domain. I now have the Buy With Prime app connected to my Shopify store. Using the new Buy With Prime app within Shopify is a much better user experience than the previous way of managing BWP orders. There is no longer the need to copy code to your websites product listing to enable the BWP order button.

Using app

About 3 hours

Total reviews

2

Average rating

2.5

5 / 5 Share

Oct. 29, 2023

We are super excited to join Amazon Buy with Prime to offer our customers a fast, reliable and payment system to purchase our jewelry. Buy with Prime was the right answer. The app was very simple to install and setup. Thank you Amazon!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Easy to install and configure. Looking to boost shoppers trust by displaying Amazon reviews on our e-commerce site. Hoping to reach new affluent consumers who are used to free and fast delivery, a seamless checkout experience, and easy returns.

Using app

About 1 month

Total reviews

1

Average rating

5.0