BuzzSubs: Spin Wheel Popup
Spin the Wheel for discount coupons with email popup
Rating
4.5
feedback
64
chart
#5,626
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
33%
-
Less than a day
19%
-
Less than a month
27%
-
Less than a year
17%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the app's ability to help generate more sales, increase customer engagement, and collect emails effectively. The technical support provided by the app developers is also praised for being fast and helpful. Users find the app easy to set up and user-friendly, with features like interactive games and customizable pop-ups being highlighted as beneficial. However, there are negative aspects mentioned as well. Some users faced issues with the app not working as expected, leading to frustration and wasted time. There are complaints about the app not being free as advertised, lack of responsiveness from customer support, and concerns about spam emails being sent. Overall, while the app has its strengths in boosting sales and engagement, there are areas that need improvement such as better communication with users and resolving technical issues promptly.
Highlights
Review RSS Feed
All reviews
July 2, 2024
A litter disappoint, Can't change the slice label to customize content like Free items etc...
Hi, Thank you for your feedback. I am sorry the app didn't meet your expectations. Unfortunately, the BuzzSubs app currently works only with discount percentages. Best regards, The TK Digital team.
March 20, 2024
The technical support was the best, fast and solved what we needed.
Hi, Thank you for the great feedback! It was a pleasure to assist you! If you need further help, feel free to reach our 24/7 support team! Best regards, The TK Digital team.
Feb. 19, 2022
Great concept but the app didn't work! had to uninstall it when I could not get it to change deals of totally free products, super inconvenient and a lot of wasted time.
Hi there, We're really sorry you experienced such issues with our app. Our support team already tried to reach you by email. We would be very happy to assist with the app configuration and make sure it is working properly in your store. Best, TK Digital team
Oct. 11, 2021
I deleted this app but still go out my money. How can i stop this pay out? They steal my money every months!!!
Hi there, We're really sorry for confusing you, but as I see you've uninstalled the app already, any app that using Shopify payments (incl. BuzzSubs of course) technically can't charge you after being removed from your Shopify store. As I see latest charge related to our app was done on Sep 24. What could confuse you is that you see that charges in your ongoing Shopify invoice. That happens because Shopify adds app charges to your general invoice from Shopify, so once app charges you, that amount is added to your Shopify invoice, and actually charged once per month with Shopify invoice itself. You can get more details here: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps. Once again, we've double checked and right now the app is removed from your store and your subscription is now cancelled, so you won't be charged anymore (i.e. no new charges will be added to your invoices). We truly apologize for the confusion with billing cycles, but we were never trying to steal your money, and even more - we technically can't charge you after the app uninstallation. Best, BuzzSubs team
Dec. 3, 2020
This app helps me generate more sales. My customers love the opportunity to save money regardless if it's a holiday season or not. I suggest trying it out.
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