BuzzSubs: Spin Wheel Popup for Shopify

BuzzSubs: Spin Wheel Popup

Spin the Wheel for discount coupons with email popup

Developer

Rating

4.5

feedback

67

Reviews

chart

#5,546

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    34%
  • Less than a day
    18%
  • Less than a month
    25%
  • Less than a year
    16%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the app for its effectiveness in generating more sales, increasing customer engagement, and collecting emails. They appreciate the easy setup, user-friendly interface, and the interactive features like spin games and pop-up ads. The technical support is also highlighted as responsive and helpful. However, there are negative aspects mentioned as well. Some users express dissatisfaction with the lack of customization options, issues with functionality, and difficulties in getting timely support. There are complaints about unexpected charges, unanswered queries, and concerns about spam emails.

Highlights

Positive feedback on increasing sales and customer engagement
Ease of use and interactive features like spin games
Responsive technical support
Negative feedback on customization options and functionality
Concerns about unexpected charges and spam emails

Rating Breakdown

  • 5
    76% (51 ratings)
  • 4
    12% (8 ratings)
  • 3
    3% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (4 ratings)

Reviews with Text

  • 100% (66)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

July 2, 2024

A litter disappoint, Can't change the slice label to customize content like Free items etc...

Using app

14 days

Total reviews

5

Average rating

3.8

Developer Reply

Hi, Thank you for your feedback. I am sorry the app didn't meet your expectations. Unfortunately, the BuzzSubs app currently works only with discount percentages. Best regards, The TK Digital team.

5 / 5 Share

March 20, 2024

The technical support was the best, fast and solved what we needed.

Using app

7 days

Total reviews

2

Average rating

3.5

Developer Reply

Hi, Thank you for the great feedback! It was a pleasure to assist you! If you need further help, feel free to reach our 24/7 support team! Best regards, The TK Digital team.

1 / 5 Share

Oct. 11, 2021

I deleted this app but still go out my money. How can i stop this pay out? They steal my money every months!!!

Store

CALD

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We're really sorry for confusing you, but as I see you've uninstalled the app already, any app that using Shopify payments (incl. BuzzSubs of course) technically can't charge you after being removed from your Shopify store. As I see latest charge related to our app was done on Sep 24. What could confuse you is that you see that charges in your ongoing Shopify invoice. That happens because Shopify adds app charges to your general invoice from Shopify, so once app charges you, that amount is added to your Shopify invoice, and actually charged once per month with Shopify invoice itself. You can get more details here: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps. Once again, we've double checked and right now the app is removed from your store and your subscription is now cancelled, so you won't be charged anymore (i.e. no new charges will be added to your invoices). We truly apologize for the confusion with billing cycles, but we were never trying to steal your money, and even more - we technically can't charge you after the app uninstallation. Best, BuzzSubs team

5 / 5 Share

Dec. 3, 2020

This app helps me generate more sales. My customers love the opportunity to save money regardless if it's a holiday season or not. I suggest trying it out.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

I’m still trying to figure it out . Some one is helping me but I’m still waiting on him. Thanks you for the app.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

All reviews

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