BuzzSubs: Spin Wheel Popup
Spin the Wheel for discount coupons with email popup
Rating
4.5
feedback
67
chart
#5,870
All reviews
Review RSS Feed
Oct. 11, 2021
I deleted this app but still go out my money. How can i stop this pay out? They steal my money every months!!!
Hi there, We're really sorry for confusing you, but as I see you've uninstalled the app already, any app that using Shopify payments (incl. BuzzSubs of course) technically can't charge you after being removed from your Shopify store. As I see latest charge related to our app was done on Sep 24. What could confuse you is that you see that charges in your ongoing Shopify invoice. That happens because Shopify adds app charges to your general invoice from Shopify, so once app charges you, that amount is added to your Shopify invoice, and actually charged once per month with Shopify invoice itself. You can get more details here: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps. Once again, we've double checked and right now the app is removed from your store and your subscription is now cancelled, so you won't be charged anymore (i.e. no new charges will be added to your invoices). We truly apologize for the confusion with billing cycles, but we were never trying to steal your money, and even more - we technically can't charge you after the app uninstallation. Best, BuzzSubs team
May 26, 2019
I contacted the developer early this year and asked for TWO things which were never answered. #1- There SHOULD be also a customer name on the wheel, because if you only get the customer email and you want to send them and email who to greet them? with their email address? #2- The discounts, apply to ONLY ONE PRODUCT? or any quantity? Because i want to have a offers lets say 80% off. Does this mean the customer at this time of purchase can buy the whole stock at 80% off? But never heard anything back.
Sorry, we never received your email. #1 - We do not have this. We only collect emails #2 - You can create your own discounts and apply the rules you want. It's all up to you. Sorry again for the inconvenience, but we never received an email from you.
April 3, 2019
Not free! Horrible app for false advertising. I emailed customer support and all they said was sorry. At least update your product description.