BuzzSubs: Spin Wheel Popup
The reviews for this Shopify app are quite mixed. On the positive side, many users praise the app for its effectiveness in generating more sales, increasing customer engagement, and collecting emails. The technical support is also highlighted as responsive and helpful. However, there are negative aspects mentioned as well, such as difficulties in customizing content, issues with payments even after deleting the app, lack of response from developers to specific queries, and some users experiencing technical problems with the app not working as expected.
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A litter disappoint, Can't change the slice label to customize content like Free items etc...
Hi, Thank you for your feedback. I am sorry the app didn't meet your expectations. Unfortunately, the BuzzSubs app currently works only with discount percentages. Best regards, The TK Digital team.
The technical support was the best, fast and solved what we needed.
Hi, Thank you for the great feedback! It was a pleasure to assist you! If you need further help, feel free to reach our 24/7 support team! Best regards, The TK Digital team.
I deleted this app but still go out my money. How can i stop this pay out? They steal my money every months!!!
Hi there, We're really sorry for confusing you, but as I see you've uninstalled the app already, any app that using Shopify payments (incl. BuzzSubs of course) technically can't charge you after being removed from your Shopify store. As I see latest charge related to our app was done on Sep 24. What could confuse you is that you see that charges in your ongoing Shopify invoice. That happens because Shopify adds app charges to your general invoice from Shopify, so once app charges you, that amount is added to your Shopify invoice, and actually charged once per month with Shopify invoice itself. You can get more details here: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps. Once again, we've double checked and right now the app is removed from your store and your subscription is now cancelled, so you won't be charged anymore (i.e. no new charges will be added to your invoices). We truly apologize for the confusion with billing cycles, but we were never trying to steal your money, and even more - we technically can't charge you after the app uninstallation. Best, BuzzSubs team
This app helps me generate more sales. My customers love the opportunity to save money regardless if it's a holiday season or not. I suggest trying it out.
I’m still trying to figure it out . Some one is helping me but I’m still waiting on him. Thanks you for the app.
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