Terra-Core Fitness review for BuzzSubs: Spin Wheel Popup
July 17, 2021
Looking for some help. Our wheel never actually pops up??? It just sits in the corner and wiggles. Please provide assistance. Can I get an email to find support or something?????? Reached out many time but no response yet. The wheel is pretty useless as it does not pop up on our website. We have spent hours going through every function of the backend. I will update the review if they ever answer but for anyone thinking of downloading I would recommend Privy. We've used them in the past and the wheel always works and their support always answers lol =) Well an entire day has passed and still no response. PLEASE EMAIL ME [email protected] UPDATE: 7/17/2021 9:57 (still have not been contacted or responded too) Completely false you did not try to contact me even once. I have my filters off so I never miss an email. PLEASE EMAIL ME AT: [email protected]
Hi Mark, UPD: Mark, I truly apologize for all the troubles you experienced, but I've double checked our ticket system, and our support team replied to your request within 1hr after receiving it, and another follow-up email was sent 3 hrs later (to both your shop email, and email you provided in the request). I'm not really sure why you did not receive it. I've just tried to reach you from my personal Gmail email address, and I really hope you'll receive that email at least. --- Our support team tried to contact you several times yesterday by email you provided but we never heard back from you :( Could you kindly check your SPAM folder or white-list our support email [email protected]. Thanks! TK Digital team