Vinyl Home review for BYOB ‑ Build Your Own Bundles
Sept. 22, 2025
Overall, this is an excellent app that has made it much easier for us to offer bundles and let customers create their own packs. The customer support team is fantastic. Every time we’ve reached out, they’ve responded quickly and resolved issues right away. Our only wish is for a few more features: the ability to set tiered discounts with multiple conditions, and more comprehensive tutorials or documentation to make setup even smoother. If those improvements are added, this would absolutely be a five-star app.
Thank you so much for the thoughtful review and for highlighting both what you’ve enjoyed and where we can improve. We’re glad to hear BYOB has made bundling easier for your store and that our support team has been able to help quickly whenever you reached out. Regarding your request for tiered discounts with multiple conditions, this is unfortunately a technical conflict within Shopify’s current discounting system and not something that can be supported without breaking other core functions. While we cannot implement this feature, we are always looking for alternative ways to give merchants more flexibility in bundle pricing. To make setup easier, we’ve just launched our new YouTube channel (https://www.youtube.com/@BYOB-app). We’d love if you could subscribe. Our next video, publishing this week, will walk through bundle setup step by step. Creating these tutorials takes time, but we are committed to building a full library of clear, practical guides to support you. If you feel our improvements are moving in the right direction, we would be very grateful if you might consider revising your review to reflect your updated experience. Every bit of feedback and support means a lot to our team. Thank you again for using BYOB. We will keep working hard to make your bundling experience even better.
