Rating

4.8

feedback

67

Reviews

chart

#2,282

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    40%
  • Less than a year
    45%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, customization options, and excellent customer support. Many users highlighted the app's ability to create complex bundles easily and its seamless integration with Shopify. The customer service team, especially Benny and Josh, received high praise for their quick responses and willingness to go above and beyond to help users with customizations and issues. Users also appreciated the flexibility of the app in allowing customers to build their own bundles and the positive impact on sales. However, there were a few users who mentioned issues with uninstallation charges and some limitations in theme customization.

Highlights

Ease of use and customization options
Excellent customer support
Flexibility in creating bundles
Integration with Shopify
Uninstallation charges and theme customization limitations

Rating Breakdown

  • 5
    88% (59 ratings)
  • 4
    6% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 96% (64)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 12, 2026

Joshua with BYOB honestly provided some of the BEST customer support I’ve ever experienced. I was trying to set up some pretty advanced bundle settings on the app and was getting completely stuck on what I was doing wrong. Joshua was incredibly patient, explained everything clearly, went directly into my store to troubleshoot and investigate the issue, and gave me multiple options for how to approach it. What impressed me most is that he didn’t just “fix” the issue, he actually helped me create a BETTER setup than what I originally had in mind. You can tell he genuinely cares about helping store owners succeed and not just closing support tickets as fast as possible. He literally waited on my to watch a 6 min. long video and test everything we were doing! Because of the level of support alone, I’ll absolutely be staying after the free trial. Top notch customer service like is something you want to hold on to THANK U JOSHUA!!!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2026

Great app with great support!

Using app

7 months

Total reviews

11

Average rating

2.7

5 / 5 Share

Feb. 2, 2026

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

This app is literally perfect for what we needed. We had a couple of custom things we needed done and Benny helped us so quickly — seriously above and beyond. Amazing support and great app. Highly recommend!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

This app is easier to integrate and use than other bundling apps I've tried, and has more reasonable pricing tiers as well. The customer service is better than I ever imagined, and has made customizations easier than ever and feels truly tailored to my business.

Using app

29 days

Total reviews

1

Average rating

5.0

All reviews

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