BYOB ‑ Build Your Own Bundles
The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciate the ease of use, customization options, and the ability to create complex bundles effortlessly. The support team is praised for going above and beyond to help users set up and customize their bundles, with specific mentions of team members like Joshua and Benny for their outstanding assistance. Some users mentioned that the app helped them increase sales and revenue significantly. However, there were a few users who faced issues with uninstallation charges and lack of responsiveness in customer support.
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Great support, needed a few tweaks to get working with my theme. We were able to get it up and running in no time. This app makes it a lot easier for customers to navigate and helps make new bundle setup a breeze.
Great support. App can do alot and they make it easier to manage.
Great customer service, very attentive and helpful. The team went above and beyond to customise the bundles on our store and deliver the exact design we were looking for. Definitely recommend!
great app, easy to use
Hi there, This is Josh from the BYOB Support team! I recently came across your review in which you had rated us at a 4/5 due to not being able to combine discounts. I'm reaching out since BYOB does allow you to combine discounts provided they comply with Shopify's actual discount combination guide here: https://help.shopify.com/en/manual/discounts/discount-combinations If you could tell me exactly what you were going for in terms of discount combinations, I'd be happy to review your current set up and figure out a resolution!
Hi there! This is Josh from the BYOB support team. We saw your recent review on the Shopify app store and were wondering what the reasoning behind the 3/5 rating was. As far as I can see, you've not had any conversations with the support team and have only had the app installed for 1 day. I just wanted to double check on whether you had any issues or feedback you could share so we could improve the app for future users or even yourself should you want to give it another try! Feel free to let me know, we're always happy to listen!
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