BYOB ‑ Build Your Own Bundles
All reviews
Great support. App can do alot and they make it easier to manage.
Great customer service, very attentive and helpful. The team went above and beyond to customise the bundles on our store and deliver the exact design we were looking for. Definitely recommend!
great app, easy to use
Hi there, This is Josh from the BYOB Support team! I recently came across your review in which you had rated us at a 4/5 due to not being able to combine discounts. I'm reaching out since BYOB does allow you to combine discounts provided they comply with Shopify's actual discount combination guide here: https://help.shopify.com/en/manual/discounts/discount-combinations If you could tell me exactly what you were going for in terms of discount combinations, I'd be happy to review your current set up and figure out a resolution!
Joshua with BYOB honestly provided some of the BEST customer support I’ve ever experienced. I was trying to set up some pretty advanced bundle settings on the app and was getting completely stuck on what I was doing wrong. Joshua was incredibly patient, explained everything clearly, went directly into my store to troubleshoot and investigate the issue, and gave me multiple options for how to approach it. What impressed me most is that he didn’t just “fix” the issue, he actually helped me create a BETTER setup than what I originally had in mind. You can tell he genuinely cares about helping store owners succeed and not just closing support tickets as fast as possible. He literally waited on my to watch a 6 min. long video and test everything we were doing! Because of the level of support alone, I’ll absolutely be staying after the free trial. Top notch customer service like is something you want to hold on to THANK U JOSHUA!!!
Great app with great support!
This app is literally perfect for what we needed. We had a couple of custom things we needed done and Benny helped us so quickly — seriously above and beyond. Amazing support and great app. Highly recommend!
This app is easier to integrate and use than other bundling apps I've tried, and has more reasonable pricing tiers as well. The customer service is better than I ever imagined, and has made customizations easier than ever and feels truly tailored to my business.
I have Great Experience, I really like this app, using first time. Advisors are also very Supportive. But i must think that you should start live chat than emails because chat help soo much. Otherwise mail is also helpful, its just a suggestion. Thanks for your help and Guidance.
Josh is very helpful and the app itself is the best. Thanks Josh!!! We couldn't have done this without you!!!
Fantastic app, really helps us bundle up existing inventory with ease. Awesome support too, always happy to help with issues and customisation. Couldn’t recommend highly enough.
Fantastic app! The support team is also amazing! Josh is incredibly kind and patient. He is highly skilled at what he does and went above and beyond. Many thank you's!
great app, and their customer service is fantastic!!
We've only been using this platform a few days but it does exactly what we wanted and the customer support has been great :)
This App allows you to create really complex bundles really easily. I have used other bundles apps in the past and they weren't so easy or had so many options as this one, and I sold SOOOO much more with bundles I created with BYOB compared to other APPS. Love it!
quick, easy and friendly support. Plus the Bundles themselves are easy to build.
Easy to use and perfect after sales!
This app really helped us grow the sale, and support is great. There is one gotcha, BYOB bundles do not work with FB market place.
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