Yagi Order Cancellable for Shopify

Yagi Order Cancellable

Yagi Order Cancellable -let customer cancel order easily

Developer
View on App Store

Rating

5.0

feedback

38

Reviews

chart

#3,351

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    47%
  • Less than a year
    26%
  • More than a year
    13%

Reviews Summary

The Yagi Order Cancellable app has received overwhelmingly positive reviews from users. Customers appreciate the quick and professional support provided by Axel, the developer, as well as the ease of use of the app. Many users have highlighted the app's functionality in allowing customers to cancel orders themselves, reducing workload for customer service teams and increasing customer satisfaction. The customization options, quick responses from support, and the ability to add new features based on user requests have been praised consistently. However, a few users mentioned challenges during the installation process, such as unclear instructions and issues related to theme compatibility. Overall, the app has been described as a valuable tool for managing order cancellations and enhancing the customer experience.

Highlights

Quick and professional support from the developer
Ease of use and functionality in allowing customers to cancel orders themselves
Customization options and quick responses from support
Challenges during the installation process
Value in managing order cancellations and enhancing customer experience

Rating Breakdown

  • 5
    97% (37 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (37)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 6, 2025

Very quick and professional dev team, and the app itself is very easy to use. I have no more requests to cancel customers orders anymore, they just do it themselves and that makes us all happy!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

App interamente traducibile in italiano. La usiamo da ormai 3 anni, funziona benissimo e in caso di assistesta Axel risolve tutto in pochissimo tempo.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Great app that just works! Their support team was super helpful and quick as well. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

This app is perfect, does exactly what it says it will. Very easy to setup with the instructions provided. Fantastic support. Thank you!

Using app

2 days

Total reviews

10

Average rating

3.8

5 / 5 Share

May 16, 2025

We like the functionality of Yagi Order Cancellable. It just works, and that is a beautiful thing. More than that, the support experience is outstanding. We had a few questions in the beginning and Axel was always quick to respond the information we needed. When we questioned the way the fulfillment blackout was working, Axel contacted us and asked for a detailed explanation of how we would like it to work. Within hours he had made the modifications and we had the functionality we were were seeking. Axel has displayed a level of responsiveness that is rarely seen - he and this product have earned our loyalty and respect.

Using app

About 1 month

Total reviews

3

Average rating

5.0

All reviews

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