Yagi Order Cancellable
Yagi Order Cancellable -let customer cancel order easily
Rating
5.0
feedback
35
chart
#4,486
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
6%
-
Less than a month
37%
-
Less than a year
26%
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More than a year
29%
Reviews Summary
The Yagi Order Cancellable app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the app for its functionality that allows customers to cancel orders on their own before fulfillment, reducing the need for manual intervention. The app is praised for its ease of installation, customization options, and clear instructions. Customers highlight the outstanding customer support provided by Axel, the developer, who is responsive and knowledgeable about Shopify checkout processes. Additionally, users mention that the app has helped streamline their operations, reduce customer support time, and improve the overall customer experience. The app's ability to handle order cancellations, refunds, and customization requests efficiently has been a key selling point for many users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 21, 2024
Axel is the man! He's very knowledgeable, helpful, and quick to respond. Additionally, this app is amazing too, with lots of functions and customization.
June 6, 2024
Axel from support just helped us get set up and was very fast to respond and extremely helpful. They assisted us in some minor personal tweaks. Although we only installed the app today, it appears to fulfill all of our needs.
June 5, 2024
This app has been a big help to both our customers and our team by giving customers the opportunity to cancel their orders in case of an error on their own time. (We have a small customer care team, so giving customers their own tools is a big boost for us.) Easy to set up and adjust — and the owner Axel has been so helpful any time we encounter an issue when updating the app.
April 6, 2024
Since installing Yagi Order Cancellable, I no longer have to worry about not receiving a customer's email to cancel too late because the order has been fulfilled. The customer can cancel an order on his/her own before the order is fulfilled. The app takes care of cancelling an order, initiating a refund and notifying me of the cancellation. It is great help for me.
Feb. 27, 2024
We love this app. We requested a new feature and Axel was able to get it pushed out for us fairly quickly. He was so easy to work!
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