Yagi Order Cancellable for Shopify

Yagi Order Cancellable

Let customers cancel order or reorder easily
Developer
Yagi Software
View on App Store
Yagi Order Cancellable
Rating
5.0
Feedback
41
Reviews
Chart
#2,097
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive. Users consistently praise the app for doing exactly what it promises: enabling customers to self-cancel or edit orders, reducing support workload, and improving customer satisfaction. Many reviewers describe it as easy to set up, reliable, and straightforward, with useful customization options and practical features that fit real store needs. A major highlight is the support experience—Axel and the Yagi team are repeatedly described as fast, knowledgeable, responsive, and willing to make custom changes or add features quickly, sometimes within hours. The main negative feedback is limited but centers on installation and setup complexity for some stores. One reviewer found the onboarding instructions unclear in places, noted that some steps were not obvious, and felt the customer account requirement should have been communicated more clearly upfront. There were also a few mentions of theme-specific or integration issues, though these were typically resolved quickly by support. Overall, the app is seen as highly effective and dependable, with the strongest praise going to its functionality and exceptional customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 10%
Less than a month 44%
Less than a year 27%
More than a year 20%
All reviews
5 / 5 Share
Oct. 7, 2026

Does exactly what you need, no features missing, and no excessive flair or confusion in the interface. Exactly what you'd hope for in an app like this. Same goes for all of Yagi Software's apps - excellent and reliable. Axel, the dev, is also incredibly responsive and supportive - adding an entire feature for me within hours of an email!

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 7, 2026

We've been using Yagi Order Cancellable for several years, and it's been reliable from day one. It does exactly what we need, and we've never had any issues with it. The customer support is excellent. They are responsive, knowledgeable, and always willing to help. Highly recommend this app.

Store Using app Total reviews Average rating
Vanguard Industries Over 2 years 4 5.0
5 / 5 Share
May 22, 2026

Very useful app and support is excellent.

Store Using app Total reviews Average rating
BUMSONTHESADDLE Over 3 years 13 4.5
5 / 5 Share
Dec. 16, 2025

Absolutely GOATED app. Rock solid, incredible value. Thank you Mr.Yagi!

Store Using app Total reviews Average rating
Bici Almost 3 years 6 5.0
5 / 5 Share
Nov. 6, 2025

Very quick and professional dev team, and the app itself is very easy to use. I have no more requests to cancel customers orders anymore, they just do it themselves and that makes us all happy!

Store Using app Total reviews Average rating
Shop Point Collection 5 months 2 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.