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4.9
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March 22, 2024
I've had this app running for a few days now and it seems to have fixed my canonical problems SUPERBLY. Although a little light on the documentation, it proved simple to figure out with some trial and error. Initially, I had trouble getting into the installed app until my client turned on ALL permissions. I specifically chose this app and the sitemap app because the reviews on customer service were so high. Unfortunately, I initially had trouble contacting the developer due to spam rerouting. Since then, they have rectified the problematic routing and answered my initial question thoroughly. I APPRECIATE the developer's willingness to quickly fix the problem for others who try to contact them outside of Shopify. I also greatly appreciate that they also directly apologized to my client through Shopify, for any inconvenience.
Hi there, Thank you for the review. The email is active and I've just sent you an email to follow up. We put the email like that on our website to keep spammers away but I've since changed it. If you could reach out to me because we haven't received any emails from yourselves so it might be that your email system hasn't sent the email properly as we always reply to our support requests within 24 hours. Please reach out to me on [email protected] and we'll get any issues resolved ASAP. Anthony Edit: Your email actually landed in our spam folder marked as dangerous. We have now replied.