Canteen ‑ Deposits and Fees
Collect mandatory fees and deposits in shopify
Rating
4.5
feedback
42
chart
#2,968
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
2%
-
Less than a month
21%
-
Less than a year
36%
-
More than a year
36%
Reviews Summary
The Canteen app has received overwhelmingly positive reviews from users, with many highlighting its ease of use, effectiveness in adding fees and deposits to products, and excellent customer support. Users appreciate the straightforward fee setup, quick responses from the support team, and the app's ability to address their specific needs. The support team is praised for being responsive, helpful, and willing to go above and beyond to ensure the app works seamlessly for the merchants. However, there are a few negative reviews mentioning issues with the app not working correctly in some cases, difficulties with theme compatibility, and concerns about reliability and glitches affecting orders and fees.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 28, 2025
The app does what you expect in terms of deposit. The support is world class. No matter if day, night or weekend, you get a real human being to help and even dive into your code.
March 26, 2025
Was looking for a simple fee modification app and saw an article about canteen and was delighted at how they handled the technical aspects of our need and their support team, Anupam, was quick and helpful when we had a troubleshooting question. Highly recommend this app.
March 25, 2025
The fee set up is very straightforward and worked effortlessly. Support was very quick to respond to my question and pointed me to a very clear FAQ that addressed several things for me. Very much appreciated.
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