Rating

4.5

feedback

51

Reviews

chart

#3,076

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    4%
  • Less than a month
    22%
  • Less than a year
    37%
  • More than a year
    29%

Reviews Summary

The Canteen App has received mostly positive reviews from users, with many praising its functionality and customer service. Users appreciate the ease of setting up deposit fees for products and the app's ability to work seamlessly on Shopify POS. The customer support team is highlighted for being responsive, helpful, and dedicated to solving any issues that arise. However, there are some negative reviews mentioning glitches, unreliable performance, and difficulties with specific themes or features. Some users have experienced problems with fees not being applied correctly, issues with the Close button, and challenges with certain themes like Ella. Despite these drawbacks, the majority of users find the app valuable for managing deposits and fees effectively on their online stores.

Highlights

Positive customer service and support
Ease of setting up deposit fees
Functionality on Shopify POS
Glitches and unreliable performance
Challenges with specific themes or features

Rating Breakdown

  • 5
    69% (35 ratings)
  • 4
    12% (6 ratings)
  • 3
    6% (3 ratings)
  • 2
    10% (5 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 28, 2025

The app does what you expect in terms of deposit. The support is world class. No matter if day, night or weekend, you get a real human being to help and even dive into your code.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

Was looking for a simple fee modification app and saw an article about canteen and was delighted at how they handled the technical aspects of our need and their support team, Anupam, was quick and helpful when we had a troubleshooting question. Highly recommend this app.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2025

The fee set up is very straightforward and worked effortlessly. Support was very quick to respond to my question and pointed me to a very clear FAQ that addressed several things for me. Very much appreciated.

Store

Pathlab

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

simple, clear for adding a reimbursable depot or automatic fee addition

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2025

Everything's working great ! Helped us a lot find a way to add a deposit with our products. Would recommend the customer support who designed something on-demand to adapt our needs to their product.

Store

Noelse

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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