Canteen ‑ Deposits and Fees
Collect mandatory fees and deposits in shopify
Rating
4.0
feedback
42
chart
#3,050
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
12%
-
Less than a year
43%
-
More than a year
38%
Reviews Summary
The reviews for the Canteen app are mostly positive, with users praising the app for its functionality and the responsive support team. Users appreciate the app's ability to add fees for various purposes, such as recycling deposits, and its ease of use. The support team is highlighted for being quick to respond, helpful in resolving issues, and dedicated to ensuring the app works as needed. However, there are some negative reviews mentioning issues with the app not working correctly, glitches, and challenges with customer support in certain cases. Some users also expressed concerns about the cost-effectiveness of the app for businesses with lower sales volumes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 13, 2024
App works great and customer service/troubleshooting was friendly and efficient.
Nov. 11, 2024
Nov. 6, 2024
The support team has been so amazing with helping us implement a pretty complicated staff gratuity service fee situation. The app wasn’t working how we needed it to at first but the support team responded immediately with solutions, ideas and even built some of the fees themselves to get it working how we envisioned. Thankful for this super dedicated team that got everything working for us.
Sept. 16, 2024
The app does what it says and the developer is fast to respond with good solutions. Several different ways to use the app to help customers.
Using app
About 1 year
Total reviews
1
Average rating
5.0
Sept. 10, 2024
Great app and super responsive support, everything went smoothly with installing!
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