Rating

4.6

feedback

46

Reviews

chart

#3,200

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    7%
  • Less than a month
    24%
  • Less than a year
    33%
  • More than a year
    33%

Reviews Summary

The reviews for the Canteen app highlight positive aspects such as excellent customer service, quick and helpful support, ease of use in setting up fees and deposits, and the app's ability to solve specific business needs like applying tax-free bottle deposits. However, some users experienced issues with theme compatibility, glitches in the app, unreliable performance on POS devices, and occasional difficulties in applying fees correctly. Despite these challenges, the support team was praised for their responsiveness and dedication to resolving issues.

Highlights

Excellent customer service and quick support
Ease of setting up fees and deposits
App's ability to solve specific business needs
Issues with theme compatibility and glitches
Reliability and performance on POS devices

Rating Breakdown

  • 5
    67% (31 ratings)
  • 4
    11% (5 ratings)
  • 3
    7% (3 ratings)
  • 2
    11% (5 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 98% (45)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 13, 2025

Amazing support team, the app is simple to install and set up

Using app

About 2 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

July 29, 2025

Great customer service. Had an issue with my previous cheaper app constantly refreshing the cart and interrupting my customers when customizing options. And sometimes it wouldn't even work or display. But this app was clean, optimized, and runs great. No more weird refreshes. And it never misses adding the fee at checkout.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

June 18, 2025

Application does not work as attended, regarding the theme I installed. It has some flaws, which makes it harder to install. Positive side is, the customer service is great! Swift responses and immediately solved the issue. If they could fix the issues of the application, it would be 5 stars for me.

Store

Suppply

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

June 16, 2025

For our winery that needed to automatically apply tax free bottle deposits, it's really convenient. Rules are easy to create and easy to apply, very straight forward app.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 6, 2025

Great app! Anupam solved all my problems and helped me so much!

Using app

8 days

Total reviews

1

Average rating

5.0

All reviews

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