Canteen ‑ Deposits and Fees
Collect mandatory fees and deposits in shopify
Rating
3.9
feedback
41
chart
#3,017
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
15%
-
Less than a year
44%
-
More than a year
34%
Reviews Summary
The reviews for the Canteen app are mostly positive, with users praising the app for its functionality and responsive customer service. Many users appreciate the ease of use and the ability to customize fees for different products. The support team, particularly mentioned as helpful, has been responsive in resolving issues and providing solutions. However, there are some negative reviews highlighting issues with the app not working correctly, especially with POS systems, and difficulties in applying rules to all products or encountering glitches. Some users also expressed concerns about the cost-effectiveness of the app for businesses with low sales volume.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 11, 2024
Nov. 6, 2024
The support team has been so amazing with helping us implement a pretty complicated staff gratuity service fee situation. The app wasn’t working how we needed it to at first but the support team responded immediately with solutions, ideas and even built some of the fees themselves to get it working how we envisioned. Thankful for this super dedicated team that got everything working for us.
Sept. 16, 2024
The app does what it says and the developer is fast to respond with good solutions. Several different ways to use the app to help customers.
Using app
About 1 year
Total reviews
1
Average rating
5.0
Sept. 10, 2024
Great app and super responsive support, everything went smoothly with installing!
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