Canteen ‑ Deposits and Fees
Collect mandatory fees and deposits in shopify
Rating
3.7
feedback
39
chart
#3,000
All reviews
Rating Breakdown
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Sept. 16, 2024
The app does what it says and the developer is fast to respond with good solutions. Several different ways to use the app to help customers.
Sept. 10, 2024
Great app and super responsive support, everything went smoothly with installing!
Sept. 6, 2024
This app is an absolute game changer for our food business! We are able to add fees for recycling deposits, allowing us to keep track of the amount separate from the actual item cost. The app support is fantastic and very responsive. 10/10 recommend!
May 28, 2024
We love having the Canteen App on our site. Takes away all of the guess work, and has provided a stress-free experience for our customers with no glitches or errors. We are big fans!
May 31, 2024
We use this to tie environmental fees to products, overall works well. Had a few issues bit support has been great. Without this our site wouldn't work.
May 9, 2023
App works well, easy to understandVery fast and when facing individual issues the support is friendly, fast and helpful!
April 25, 2023
The team at Canteen have helped me enable service fee per order on my store, initially had some issues with my theme and they were very helpful in finding workarounds. The app works great and has an easy to follow settings page. I highly recommend it for anyone looking to add custom fees to their store!
March 3, 2023
We love this App. It 100% what we were looking for. It's easy to install and to use. It is very usefull especially in Germany were you need to implement this.
Jan. 26, 2023
Canteen is a helpful app for any company subject to the legal deposit requirement. Especially in Germany we have the problem that deposit values have to be shown separately. Here Canteen helps us with the implementation. In addition, the support is easy to reach, especially via email, and responds to requests.
Jan. 16, 2023
Good plugin, easy to use and very reactive team behind in case of problem! I recommend this plugin for managing deposits
Aug. 22, 2022
Simply great! Solved all our Problems, for very little money! The support is also nice. Please continue the good work!
Aug. 4, 2022
We use the app to charge deposit fees on bottles. It works great. The support team is quick to answer and helped with any questions that we had. Thanks a lot :-)
June 14, 2022
Canteen works great for those in the auto industry who need to add core charges to select products. The app is versatile and allows you to add charges to specific variations on a product page instead of all products. The support team is super responsive and can fix most problems with theme integrations relatively quickly. The new V3 of the app is awesome and eliminates the possibility of customers cheating the system and removing the core from the cart. If Shopify allowed the app to work automatically for draft orders instead of having to manually add in the fees, it would be the absolute perfect core charge app!
June 11, 2022
We needed an app that would allow us to charge container deposit fees in a variety of different formats. We switched from a custom deposit rule that never worked perfectly to Canteen Deposits and Fees and we couldn't be happier. We use a custom Shopify 2.0 theme that caused an installation error, but Sasquatch Studio helped us every step of the way to get the app working correctly. They provided excellent communication and support. We can't thank them enough for their above and beyond customer service. We highly recommend the Canteen - Deposit and Fees app and Sasquatch Studio.
April 21, 2022
As an alcoholic beverage company operating in Canada, this app really helped us clean up our processes - especially once it became automated. The guys at Sasquatch are always ready to help with any issues we've come across.
April 9, 2022
We were trying to find a way to charge a deposit on wine bottles sold both in-store and online. Canteen is exactly what we needed. Taxation on beverage alcohol is hard enough in Ontario, but Shopify does not make it easy - Canteen did. Now we don't have to pay our accountant as much!
Thank you for the lovely review. The team will be excited to hear your feedback.
Jan. 25, 2022
We had a problem with the chat feature to reach out for help, ok, you should use email to get in touch with them. But when Jordan from Sasquatch Studio contacted us, he helped us not only set up the app. He found another app conflicting with the canteen app and helped us fix all the issues. The app works perfectly even in the cart drawer which other similar apps don't. The app has no delay in applying the deposit, works with ReCharge (not known as an easy to work with app) and Jordan even pushed me in the right direction to make the app only work in Germany with its "special" deposit rules. From 1 star (because the intercom didn't work) to 5 stars for the great support. Thank You
Thank you so much! It has been a pleasure to work with you guys!
Nov. 17, 2021
I was looking for an app that allows us to automatically add eco fees to the customer's cart without them having the ability to remove it for some time. This app is definitely the solution! It is so easy to set up, and works great. I am so happy we found Canteen.