The Rider's Bracelet review for Cartly Abandoned Cart Recovery
Nov. 6, 2018
I like the purpose of the app but it seems to not be logging MANY of my abandoned checkout customers. It also does not seem to be sending emails automatically. Personally, I feel like this app does not work well, but I have been in contact with customer support who responded within a day and told us they are looking into it. 2-stars only because the customer support. I will edit this review with a follow-up if and when it's functionality is restored.
I sincerely apologize for your inconvenience, however looking at your app installation log, it seems that you have been using Carecart for over 5 months now, so I am assuming that our support team did helped you out in fixing the issues you faced earler. Therefore, would you be kind enough to leave an updated review for us, please? You can also contact us on [email protected] and someone from our support team will get in touch with you right away.
