Smart Sourcing review for Cartly Abandoned Cart Recovery
Jan. 31, 2020
Please don't use this, We have proof this has exposed all different store's customer and other details. Don't use it, please. Update Jan 10 - We have been contacted by CareCart on this and are providing further details to help them investigate this data breach. Update Jan 31 - After tireless efforts from our team we collaborated with theirs in addressing a major outbreach within the application. For our help Care Cart had offered us a lifetime access which has been revoked without even an explanation. We are highly disappointed by this.
Response 31-Jan: 1- We are responding to this feedback in public a little late as we already had contacted the store owner's team via email and having their concerns addressed in less than 12 hours, once reported 2 - The specific reported issue happened while our development team was running a major update to improvise our app security, during which less than 5 stores sessions mixed up, rather than being destroyed. This was identified and resolved in less than 12 hours, along with updating the store owner's team about this 3 - Store owner is an active user of CareCart and running it without any issue since then 4 - This specific issue of Carecart Lifetime license/access is something for which we are contacting Store Owner to have this resolved shortly
